Ecommerce Analytics: How MENA Quick Commerce Brands Can Win On Digital Shelf
Ramadan reshapes daily life in the MENA region, and quick commerce brands feel the impact instantly. It is a period of cultural reset – daily routines change, eating schedules shift, social gatherings become more frequent than usual, and everyone plans their days around Iftar and late-night meals. This further changes how people shop, especially on ecommerce platforms. They expect deliveries in minutes, not hours or days. But speed is not the only thing that matters at this time. During Ramadan, quick commerce platforms become a necessity. Consumers rely on these platforms to solve real, time-sensitive problems such as a forgotten ingredient just before Iftar, get-together needs at home, or a last-minute need that cannot wait until the next day. In these moments, shoppers mostly buy the first product they see. This is where the pressure of being visible and available at the right time starts to build. The demand is high, and the margin for error is very low. So, the real question is – how do you ensure that your brands bags in those last-minute sales? This is where winning or losing the Ramadan sales opportunity actually happens — on the digital shelf, in real time. And that’s exactly what this guide is about: How Ramadan reshapes quick commerce shopping behaviour Operational challenges for brands across pricing, availability, visibility, and shelf performance What it truly takes to win on the digital shelf A practical Ramadan-to-Eid execution roadmap How mFilterIt’s ecommerce analytics tool enables real-time monitoring and action A case study on improving platform presence for a global F&B brand in MENA Consumer Behaviour Trends During Ramadan for Brands in MENA Success during Ramadan is more about how shoppers experience your digital shelf in moments of urgency. Therefore, it is important for quick commerce brands to understand these behavioral shifts to stay visible on the digital shelf. 1. Many shoppers install and engage with apps before Ramadan begins App install and engagement data consistently show a lift in acquisition activity in the weeks leading up to Ramadan as consumers prepare for the month; these pre-season cohorts often convert to higher LTV than users acquired mid-Ramadan. That makes early, targeted user acquisition and retention work a high-leverage play. 2. Consumers shop in short, high-intent bursts During Ramadan, consumers don’t open apps to browse endlessly and discover new brands. They come with a clear purpose and specific immediate needs. These shopping sessions are short, decisive, and highly concentrated around certain hours of the day. Post-iftar and late-night windows see sharp spikes in traffic, but they also come with heightened expectations. Shoppers want to find what they need quickly and confirm availability instantly. Any delay in discovery or confusion on the product page increases the likelihood of abandonment. For quick commerce brands, this means the digital shelf must perform at its best during these narrow windows. Visibility during off-peak hours matters far less than being present and easy to choose when intent is highest. 3. Already familiar brands feel safer During Ramadan or mid-Ramadan, shoppers are generally less inclined to experiment with new brands or unfamiliar products, especially when purchasing food, beverages, or essentials tied to family meals and hosting. On quick commerce platforms, this translates into a stronger pull toward brands that shoppers already recognize and trust. Listings that feel unfamiliar, poorly presented, or inconsistent are more likely to be skipped, even if the price is attractive. This means ecommerce brands need to pay extra attention to maintaining a strong, consistent presence on the digital shelf 4. Trust signals matter to drive conversions Industry studies show delivery performance and up-to-date reviews strongly influence purchase intent. In the Ramadan context, a product that appears slightly more expensive but clearly available, well-rated, and deliverable within the required timeframe often wins over a cheaper option that feels uncertain, because shoppers optimize for certainty. Brands should surface these signals prominently on the product card. They act as shortcuts in decision-making, helping consumers choose quickly without second-guessing. 5. Late-night shopping windows take the lead Ramadan turns nights into the busiest commerce window. Multiple regional analyses show a spike in app sessions and orders after iftar and through the late night (roughly 8 pm – 3 am), with particularly sharp activity around the hour after iftar and the pre-suhoor window. If your dark-store coverage or push-timing isn’t aligned to these hours, you risk missing the moment. 6. Category mix shifts – groceries, gifting and wellness surge Quick commerce demands extend beyond groceries during this time. While essentials like food ingredients and beverages continue to drive volume, there is a noticeable rise in gifting, wellness, and hosting-related purchases. Consumers look for convenient solutions such as curated iftar bundles, premium food items, desserts, dates, beverages, and personal care or wellness products linked to self-care routines during the month. This shift also fuels impulse buying, especially when bundles or ready-to-order packs are easily discoverable on the platform. For quick commerce brands, this means assortment planning cannot focus on staples alone. Pairing high-frequency essentials with gifting-friendly and occasion-led SKUs helps capture incremental demand that peaks throughout Ramadan, not just at mealtimes. Operational Challenges Quick Commerce Brands Face During Ramadan As demand compresses into narrow windows and consumer expectations rise, even small operational gaps surface quickly. Here are some of the operational challenges quick commerce brands face to stay relevant on the digital shelf during peak times like Ramadan: Products go out of stock in specific locations during peak demand periods Availability is the most critical element of quick commerce performance during Ramadan or any high-demand period. 1. Location-level out of stock issues during peak windows Products may be available centrally, but go out of stock at specific dark stores or delivery zones just before iftar or late at night. 2. Delayed visibility into stock gaps Teams often discover availability issues only after sales decline, leaving no time to recover lost demand. 3. Lost sales due to competitors When primary SKUs are unavailable, shoppers immediately switch to substitutes or competing brands, often
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