Rise in Brand Infringement: How Brands Can Stay Protected This Festive Season
It’s the busiest time of the year… Especially for ecommerce brands, when shoppers are eagerly browsing, ready to shop, spend, and convert. And at this moment, the buzz has already begun, users have already started wishlisting what new products they need to bring home this festive season. Brands are all geared up to make the most from festive sales like Flipkart’s Big Billion Days, Amazon’s Great Indian Festival, Meesho’s Mega Blockbuster Sale, etc. But are you aware, it’s the most wonderful time of the year for whom? Fraudsters and scammers. E-commerce brands are highly targeted by fraudsters during the festive season. mFilterIt spotted more than 1600 suspicious domains and fake websites appearing on ad networks mimicking known e-commerce platforms, dedicated to phishing and selling counterfeits. This is just one part of the bigger problem. Festive season fraud in India has evolved far beyond the occasional fake product listing. Today, cybercriminals run full-fledged operations, registering lookalike domains, cloning brand websites, impersonating customer service representatives, and creating social media ads that look almost indistinguishable from those of the real brands. Around 45% of Indian consumers report that they or someone they know has been targeted by a deepfake-based shopping scam, and over half of these victims, about 56%, ended up losing money to the fraud. Source: Times of India. So, how do brands ensure protection against brand infringement scams to safeguard their integrity in the market and among consumers? In this article, we’ll break down types of brand infringements targeting Indian consumers during the festive season and explore how both shoppers and businesses can protect themselves. We’ll also look at how brand protection solutions help e-commerce platforms keep the festive spirit safe. Why Festive Season Is Prime Time for Scammers? A report by the Anti-Phishing Working Group (APWG) found that phishing and brand impersonation attacks spike by up to 70% during peak shopping seasons. This means that when customers are highly energetic, lured, and distracted by discounts, fraudsters are busy making their fraudulent operations look more legitimate than ever. Here’s why the number of scams surges during this time of the year: Shoppers are in a hurry – Limited-time deals, flash sales, and midnight offers push customers to act fast. This urgency often means they skip basic checks like verifying seller authenticity or double-checking website URLs. Massive ad spend boosts brand visibility – Brands invest heavily in festive marketing across channels. Fraudsters hijack this visibility by copying creatives, mimicking landing pages, and targeting the same ad keywords to divert traffic. Fear of missing out drives impulsive clicks – Festive campaigns create a “buy now before it’s gone” mindset. Fraudsters exploit this by using phishing sites, listings, and even emails that look identical to official ones, banking on consumers’ lack of attention. Customers’ trust in brands – Customers expect big discounts during festivals like Diwali, Independence Day, etc., from the brands they know they can trust. This high trust level lowers their skepticism toward unusually cheap offers, making it easier for scammers to mislead them. Volume of activity makes monitoring harder – With brands handling high order volumes, launching new SKUs, and running multiple campaigns, it becomes harder to track every marketplace listing, social ad, or new domain in real time, giving scammers a window to operate. Therefore, the lack of vigilance from both brands’ and consumers’ results in an increase of brand infringement cases and lost brand integrity, sales, as well as customer trust. Common Types of Brand Infringement Attacks You Need to Know About Several brand infringement patterns repeatedly surface during festive sales. Below are some things you need to be aware of: 1. Fake Websites, Typo Squatting, and Lookalike Domains Fraudsters register domains that closely mimic brand URLs (swap letters like replacing ‘O’ with a ‘zero’, add prefixes/suffixes, use similar TLDs) and build landing pages that copy official branding, logo, and product images. These pages are then promoted by running fake ads across platforms, SMS links, or mass phishing campaigns promising 50-70% discounts. So, customers land on convincing checkout pages and complete payments that never reach the real brand. 2. Counterfeit and Unauthorized Marketplace Listings Unauthorized sellers list fake or low-quality replicas of legit products under a genuine brand name. These listings often come with heavily discounted prices to lure buyers who end up buying substandard goods, leading to a poor experience and loss of money. According to a joint study conducted by Crisil and the Authentication Solution Providers Association (ASPA), counterfeit goods account for roughly 25–30% of total products sold in India. The problem is particularly severe in the apparel and FMCG industries, where counterfeit selling reaches about 31% and 28%, respectively. Source: Business Standard 3. Social Media Impersonation and Fake Promotional Accounts Fake Instagram pages, cloned Facebook profiles, or fake WhatsApp customer service numbers are commonly used to run festive promotions. Scammers create accounts that visually mimic the brand, run paid ads, or DM followers with limited-time coupon codes that lead to phishing websites or fake storefronts. This not only steals immediate sales from the brand but also floods their original account with angry customers requiring PR and customer-care bandwidth to resolve issues and re-establish trust. According to research conducted in 2024, 31% of consumers admitted that they are likely to purchase from sellers discovered on social media if the offer seems appealing, leaving them particularly vulnerable to brand impersonation fraud. Moreover, nearly 47% of Indian consumers have encountered scams involving forged celebrity endorsements or questionable online retailers on social media platforms. Source: McAfee How Brand Infringement Scams Hurt Consumers and Brands: The Ripple Effect The first and most direct victims of brand impersonation attacks are consumers. The festive season makes shoppers even more vulnerable. Major impacts include: Financial losses – Customers end up paying for products that are never delivered, or receive counterfeit goods of little or no value. Refunds are rarely possible because scammers disappear once the transaction is complete. Compromised personal data – Fake websites and phishing campaigns collect sensitive information such as credit card numbers, addresses, and login credentials. This
Rise in Brand Infringement: How Brands Can Stay Protected This Festive Season Read More »







