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Beyond the Click: The Impact of Click Farms on Advertising

Profit. That’s the main goal of every business. Amongst all advertising solutions, pay-per-click advertising is considered highly lucrative to achieve this goal. But new ad fraud techniques being discovered each day, such as click farms, are costing advertisers around the globe billions of dollars. Click farms are wreaking havoc in the digital world, duping innocent marketers and forcing vulnerable farmers to work in poor conditions. Thanks to human interference, click farms outsmart even the most sophisticated bot detection solutions. These farms could be why you cannot meet your goals despite hitting your KPIs. Understanding Click Farms Managed by human-run fraud organizations, click farms exploit large numbers of low-wage workers from developing countries. The job of these workers demands clicking not on a few but thousands of online paid ads, social media posts, or PPC ads. Workers in click farms click on ads without intending to convert and add empty impressions to the metrics. The fraudsters often go as far as visiting the sites, filling out the form, authorizing application installations, or making a (fake) purchase. Click fraud activity artificially inflates the number of clicks and impressions, draining your advertising budget and increasing the click farm’s revenue in the process. Click farms also make it difficult for marketers to ascertain a campaign’s true performance. The fake impressions, likes, and clicks can make a post or campaign appear more popular than it is, leading to false engagement numbers, thus the said challenge. These numbers also lead to the spreading of misleading information among consumers. Besides, since these farms are managed by humans and not bots, click fraud detection has become more challenging. An Overview of the Click Farm Operations Primarily, click farms are focused on three major aspects of digital advertising solutions. Social Media Platforms: Occurring on all social media platforms, such as Twitter, LinkedIn, Facebook, or Instagram, click farms not only increase the number of impressions and clicks in just a few days but also artificially boost posts. PPC: With PPC advertising, advertisers pay for clicks. Click farms are used to drain ad budgets by producing fraudulent clicks on ads. Website Traffic: Ad publishers often employ PPC farms to inflate their traffic numbers. This can help them make their websites appear as lucrative and real estate. Types of Click Farms Three major types of click farms are running in developing countries, like India, China, Bangladesh, Philippines, Africa, and Eastern Europe. Human-based These are run by organizations where owners employ individuals to generate traffic and increase engagement metrics. Bot-based These are similar to human-based. The only difference is the number of people engaged in the operation is less. More bots are employed to achieve the same results. Mixed As the name suggests, this type of click farm is a combination of both. Some individuals are employed to manually generate revenue for the fraud organizations, while others are hired to control bots and other click fraud software. Impact of Click Farms on Advertisers In 2022, the cost of digital advertising fraud, including click farms, reached a staggering $81 billion, expected to reach $100 billion by the end of 2023. For every $3 advertisers spend on digital ads, $1 is lost in some form of ad fraud. The financial implications of click fraud on advertisers are certainly a great deal. But it doesn’t just end there. Advertisers are impacted in more ways than one. Decreased return on investment (ROI) due to inflated metrics CPI, cost per impression, is a metric that advertisers use to gauge an ad campaign’s effectiveness. Since click farms aimlessly click on paid ads, it artificially inflates the CPI metrics, making it challenging for advertisers to verify their target audience. The ads do not reach the targeted users and spread false information among advertisers about their cost per impression. Click farms also hamper CPC (cost-per-click) metrics. The increasing number of fake clicks adulterates the number of genuine clicks. Furthermore, this fraud leads to a false increase in the cost of each click in the bidding, increasing the cost per genuine click in the process. Consequently, advertisers are left with poor quality traffic, drained ad spend, and decreased return on investment. Erosion of trust in digital advertising platforms Paid digital advertising is often a solution businesses opt for to increase their sales. However, with the increasing number of ad fraud techniques and invalid click impressions, advertisers’ faith in these practices is shaken. This lack of trust adversely affects ad spend and brand marketing tactics. Building a mutually beneficial relationship among advertisers and platforms becomes a real challenge, distorting the broader digital advertising ecosystem. Negative effects on brand reputation One of the serious implications of ad fraud by click farms is the destruction of brand credibility. Fake clicks and impressions may make genuine customers feel deceived and lose their trust in the brand. Moreover, bot-based click farms that generate fake interactions on websites or social media platforms may degrade the user experience. Spam or excessive fake comments may make it challenging for genuine customers to navigate through the clutter of fake discussions and truly engage with the content. This frustrates the customer and negatively affects the brand’s reputation. How to Detect and Prevent Click Fraud Now, we know click farms are operated by real humans, unlike other ad fraud maneuvers that use bots. Due to their certain behavioral patterns, distinguishing between fake and real users is fairly easy. However, the same cannot be said for click farms since they mimic human behavior and patterns. To fight the rising ad fraud techniques, ad networks have their protection tools in place to identify the imposters. For instance, Google has an Ad Traffic Quality Team in place to detect and filter out invalid activity by using automatic filters, deep research, and live reviewers. To add a layer of protection, brands may deploy click fraud protection software, like mfilterIt. These tools use machine learning and artificial intelligence to detect instances of ad fraud in real-time. Some tools may even allow you to block fraud sources automatically, eradicating the room for human error. Are Click Farms Legal? Click farms

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click fraud protect your ad campaign

Click Fraud: Protect Your Ad Campaign

As the digital advertising landscape continues to thrive, more instances of fraud are also being highlighted. A report by ANA (Association of National Advertisers) suggested that advertisers on the platform may have been losing as much as 23% of their ad budgets to fraudulent activities. Understanding ad fraud may be the most basic yet most important step for advertisers worried about protecting their campaigns and making the most of their ad budgets. This article will help you do exactly that. In the subsequent sections, we will discuss one of the most prevalent forms of digital ad fraud, commonly known as click fraud. In a nutshell, click fraud is the term used to describe the act of clicking on advertisements with malicious intent. Most fraudsters commit click fraud to claim credit for fraudulent clicks and make a quick buck. Unfortunately, because executing click fraud is relatively simple, it is one of the most common forms of ad fraud. According to some studies, fraudulent clicks account for as much as 36% of the total clicks on display ads. The story of search ads is similarly harrowing, with some estimates saying 11% of all search ad clicks are fake. Understanding Click Fraud So how does click fraud take place? In its simplest form, click fraud is committed using click farms. These are bot-powered or human-powered establishments in developing countries where resources are relatively cheap. This bot or human labor is used to generate fraudulent clicks on advertisements. Malicious publishers, who are usually in cahoots with click farm owners, get paid for these fraudulent clicks, while the advertisers paying for the clicks get no real value from their campaigns. Since many click farms employ real human beings, their activity closely resembles genuine user behavior, flying under the radar of fraud filters used by advertising platforms. Other click farms employ networks of sophisticated bots that can replicate human activity and pass through the ad platforms’ fraud filters. Besides the obvious objective of making a quick buck, fraudsters may employ click farms for a variety of other reasons. For instance, some businesses may employ the services of a click farm to undermine the advertising efforts of their competitors. While click farms are the simplest way to execute click fraud, there are other more complex methods employed by sophisticated fraudsters. Some of the most common ones include: Crowdsourced Click Fraud: Have you ever visited a website that said something like “click these ads to support our website”? If so, you may have witnessed crowdsourced click fraud taking place. Here, the publishing website gets paid for each click on the ad, and the clicks come from genuine users. However, since the clicks are mostly done to ‘support the website’, they usually don’t have any sort of purchase intent behind them. This means the advertisers pay, and the fraudulent publishers get paid for useless clicks. Incentivised Traffic Click Fraud: In some cases, publishers offer some sort of reward to visitors or users in exchange for a click on an ad. The most common example of this can be observed in the case of smartphone games. Gaming apps incentivize users with in-game benefits in exchange for viewing or clicking on ads. Once again, the users clicking on these ads have absolutely no interest in the services or products they offer. Hence, these clicks have no value from the advertiser’s perspective, who still has to pay for them. Botnet Click Fraud: Botnets are large networks of computers infected with malware. The malware allows fraudsters to execute commands on these devices, which real users usually own. These commands, which often include visiting certain websites and clicking on ads (in other words, click fraud), are often executed without the knowledge of the owners of the devices. Hit Inflation Attacks: This is perhaps the most notorious form of click fraud. A hit inflation attack redirects users to a website they never intended to visit and clicks on the ads on that website. Before the user can do anything about this, they are redirected to the website they originally tried to visit. Now that we understand how click fraud works let us look at some obvious and some not-so-obvious ways it affects advertisers. The Impact of Click Fraud on Advertisers As you may be able to guess, click fraud impacts advertisers in multiple ways. For the sake of understanding, we have divided these into the following categories: Financial Implications Wasted ad spend is the most obvious impact of click fraud on advertisers. It is also perhaps the most serious. Wasted ad spend translates into a lower return on investment. In some instances, this may mean that the affected businesses may reduce their spending on digital advertising, or worse, they may completely put a stop to their digital advertising efforts. When this happens, the business ends up losing on two fronts. Besides losing their allocated ad spend to fraud, the company also ends up paying the opportunity cost of not continuing advertising on digital platforms. Distorted Performance Metrics A relatively less obvious impact of click fraud is the skewed ad campaign metrics it produces. Sources of click fraud often lead to an inflated click-through rate. In some cases, the biggest individual sources of ad traffic turn out to be the sources of fraudulent traffic. In such cases, the advertisers responsible for optimizing the campaign may allocate more budget to these sources of inflated traffic that are sending fraudulent traffic to their website. This may also mean that advertisers may ignore perfectly valid traffic sources that may send fewer but highly relevant prospects to their websites. Damaged Reputation and Trust Click fraud doesn’t just affect brands and advertising platforms. It also involves and impacts real users. In most cases of click fraud, genuine users are subjected to bad user experiences. When such experiences occur during their interactions with a brand, it may impact the brand’s image in the user’s mind. Click fraud also impacts the trust between advertisers and advertising platforms. Even ad platforms that may be actively trying to

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Brand Risk Safeguard Your Brand in the Digital Ecosystem

Brand Risk: Safeguard Your Brand in the Digital Ecosystem

Building a brand is a challenging undertaking. Besides offering something unique, one has to put significant effort towards creating a unique identity that audiences like and relate to. Protecting a brand’s reputation may well be one of the most important aspects of an effective and holistic marketing strategy. Fortunately, modern marketers are becoming increasingly aware that modern brand reputations face threats online. In a survey of brand marketers, advertising agencies, tech companies, and media providers, conducted in the last quarter of 2022, 40% expected their brand safety concerns to rise. Identifying Threats to Digital Advertising Campaigns and the Need for Brand Risk Monitoring Unfortunately, maintaining a brand reputation can sometimes be more difficult than building it. Simply being aware that there are threats out there isn’t nearly enough. Marketers must understand the ever-evolving threats to digital advertising campaigns across app, web, and programmatic ad platforms and stay proactive to protect their advertising budget and brand reputation. This article will help you do exactly that. In the upcoming sections, we will discuss the most significant risks to brand reputation today. We will also cover actionable steps to implement brand safety advertising that enables safe and sustainable growth for your brand. 3 Major Brand Risk Many factors threaten a brand’s reputation online. While some are directly influenced by the brand’s actions, there are others that most brands don’t directly control. In this section, we will discuss three of the biggest, most prevalent threats from the advertising and brand safety point of view. Ad Fraud Ad fraud can take many forms, but the basic premise remains the same- faking clicks, impressions, or downloads to drain a brand’s marketing budget. Fraudsters take credit for these fake clicks or downloads and unsuspecting advertisers end up paying for them. Estimates say that advertisers collectively lose several billion dollars to ad fraud every year. While the connection between ad fraud and the monetary damage it causes is easy to make, one may wrongly believe that ad fraud does not pose a threat to a brand’s reputation. In fact, it influences a brand’s reputation in two different ways. Adult websites and MFA (Made-for-advertising) sites are some of the biggest sources of click spamming and impression fraud. While most brands actively avoid adult websites, fraudulent publishers can fake website information and get ads published on adult websites or MFAs. This drains ad budgets with fake clicks, shows the brand’s ad to a completely irrelevant and disinterested audience, and most importantly, hurts the brand’s image by showing its ads next to adult content (more on this in the next section) or on low-quality content sites. One of the most common methods of ad fraud is exploiting rewards offered by brands to boost their app downloads. Fraudsters create thousands of fake accounts to claim said rewards and drain the advertiser’s budget. Another way this hurts the brand is by depriving real and interested users of the rewards meant for them. When this kind of fraud happens on a large scale, many users don’t get what they are promised. This can deeply hurt the brand’s image and reputation and even turn away some users for good. Unsafe Ad Placement Most everyday users on the web don’t realize that brands have little direct control over where their ads are being displayed. That’s why, when a brand’s ads appear next to objectionable or extremist content, it can cause serious damage to its reputation. One of the most famous real-world examples of the same is the Applebee’s ad controversy. CNN played Applebee’s Dancing Cowboy campaign ad in the middle of a report on the Russia-Ukraine war. The viewers did not find this acceptable, and both brands faced serious backlash. Similar situations have played out online for several brands. Infringement Attacks Infringement attacks by fraudsters pretending to be representatives of a legitimate brand are also a growing threat to modern brands’ safety. While impersonation on social media is one of the most common instances of infringement attacks, fraudsters use more sophisticated ways to commit fraud while pretending to be a brand that thousands trust. Phishing attacks and domain spoofing are just a couple of the many such tactics employed by fraudsters to scam users who trust a brand. This can cause permanent damage to a brand’s reputation. This damage isn’t just limited to those who have fallen victim to these fraudulent activities. If news breaks out, it can negatively influence the trust of thousands of existing and potential customers. How To Create a Strategy for Growth and Safety? As mentioned earlier, there are actionable steps that marketers can take to protect their brand’s reputation. Let’s look at some of them: Validate Your Ad Traffic Ad traffic validation, as the name suggests, is the process of ensuring that your ads are not falling victim to fraud. It also ensures that your ads’ clicks or impressions come from real human users, not bots or click farms. Ad traffic validation can ensure ad fraud activities do not threaten your brand’s safety. Keep A Check on Your Ad Placements Advertisers must also make efforts to ensure their ads are not being displayed next to questionable or extremist content. By placing validation tags within the ad markup, advertisers can analyze the content of the websites where their ads are being displayed. This enables the blacklisting of problematic websites and allows advertisers to maximize the impact of their campaigns without putting their brand reputation in jeopardy. Conclusion Threats to brand safety are becoming increasingly evident and there are growing concerns amid advertisers. Such threats have become so prevalent that simply building awareness of them and how to combat them can provide advertisers with a competitive advantage against unsuspecting competitors. By taking simple steps such as validating ad traffic, tracking ad placements, and instances of infringement with mFilterIt, marketers can ensure their brand reputation remains protected during its growth journey. Get in Touch to know more about the Brand Risk.

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Why do brands need a Pricing Tracker and Pricing Analysis across e-commerce platforms

Why do brands need a Pricing Tracker and Pricing Analysis across e-commerce platforms?

An Indian conglomerate with pricing analysis cracked the code to excel on the online marketplaces for its natural and healthy agro-products. What are you waiting for? ‘Price’ is probably the most important factor that influences the shopper’s decision. Setting the right price on different online marketplaces and geographies is the key to becoming the top pick of shoppers. Data-driven pricing and promotion strategies enable brands to identify new opportunities and maintain top-notch performance on online shopping platforms. It makes monitoring competition prices and discounts across online marketplaces, and geographies extremely crucial. Let’s explore how an efficient pricing tracker and pricing analysis can help your brand propel on e-commerce and quick commerce platforms. Stay alert on product pricing with the pricing tracker Setting the right price on e-commerce platforms is quite a challenge and the role of sellers on e-commerce platforms becomes critical to stay ahead in the discount war. Here is the case of the popular brand n for Beauty and healthcare products, which also ventured into agro-products in 2010, but now wants to expand their presence on e-commerce and quick commerce platforms and face some steep challenges in Pricing across platforms to stay ahead of the competition and build their brand presence. The brand has an extensive presence in physical marketplaces across tier-1 and tier-2 cities making it space in competitive digital marketplaces. The special focus is on healthy cooking oil versus competition across digital commerce platforms. Challenges in Price monitoring on e-commerce and quick commerce platforms Include: Need time-sensitive data and actionable insights on pricing and discount trends to stay ahead of the competition. The city-level monitoring across platforms weekly and hourly to capture fluctuations in prices and discounts. Detecting and flagging pricing and discount violations by sellers, along with accurately ensuring compliance with pricing policies. Identifying new geographies to target e-commerce and q-commerce landscapes, and competitor presence at a granular level. Maintaining performance and reliability is crucial to sustaining competitiveness in the long term. They started competitive pricing analysis along with optimizing discoverability and availability with quick commerce solution. The results were quite evident in a short time as they started monitoring the performance of their products across platforms and geographies. They identified gaps in pricing versus competition, kept track of trends, and identified MAP or Pricing Violations by sellers at pin-code level. Monitoring Pricing and Discount trends vs competition across platforms Keep track of pricing & discount violations by sellers Monitoring products across platforms at the City Level, weekly and hourly. Identify new geographies to target on the E-commerce and Q-commerce landscape   Fig. 01: A screen grab from mScanIt – Digital Commerce Intelligence – Pricing Tracker/Pricing Analysis | Category: Oils | Sub-category: Mustard Oil | Variant: KGMO (Kachi Ghani Mustard Oil) Mild | City: Delhi The impact of Price Tracking on e-commerce marketplaces One of the major impacts of in-depth product pricing monitoring is that it enables the brand to optimize the product performance of different product categories, sub-categories, and product variants at various levels. Data-driven decision-making with actionable insights on pricing and discount empowers brands to shape strategies considering competition’s moves on different platforms, and geographies. It also enables them to monitor sellers’ performance and keep track of pricing and discount violations. The competitive intelligence on multiple KPIs helps brands identify gaps in strategy at platform level and at the tier-wise city level and explore new opportunities. Final Thought on the Need for Pricing Analysis and Pricing Tracker The Pricing Analysis across platforms ensures that the brand stays consistent in pricing versus competition. The strategies on quick commerce and e-commerce platforms may vary based on the demand for products on certain platforms and pin codes. If the brand is selling products via/ sellers or resellers monitoring what price they are selling your product helps maintain your brand integrity and reputation. A comprehensive digital shelf monitoring solution empowers brands with intelligence that can drive their business growth. It could boost their monitoring capabilities and optimize performance with the multi-facet approach which includes perfect page analysis, product page content optimization, availability monitoring, delivery TAT optimization (for e-commerce), and a lot more with customizable solutions that cater needs of your brand. So, stay ahead of the curve with a competitive edge to score big on the digital commerce landscape. Get in touch with our experts for deeper insights. Reach out to learn more!

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click integrity monitoring a shield against click fraud

Click Integrity Monitoring- A Shield Against Click Fraud

Every click and impression counts! The dynamic landscape of digital advertising requires advertisers to maintain the integrity of ad campaigns. It might seem an uphill battle to optimize performance and safeguard the ad spend but proactive monitoring and fortifying their ad campaigns can protect them from menace like click fraud and spamming threats. The burning question here is – are these efforts enough? Do they protect against ever-evolving sophisticated threats? Is it building trust and transparency along with preventing wastage of ad spending? Let’s explore! Click Integrity Monitoring to Reducing Spamming and Click Fraud Consider the scenario – You’re running a digital ad campaign targeting users in India. But, you notice a surge in clicks that seem too good to be true. If you have an efficient click validation mechanism in place, you will uncover the sinister truth – click spamming is at play. Imagine the horror – if you don’t have such capability! The deceptive practice of generating invalid clicks on ads with malicious intent and you were making payout for these invalid clicks and impressions. Fig. 01: Checks via Click Integrity Click fraud poses a significant threat to advertisers worldwide from India to Southeast Asia (SEA) and the United States, no corner of the digital landscape is immune to this menace. Advertisers need to fortify their defenses and prevent the wastage of advertising budget. An active ad fraud detection that monitors clicks and impression integrity enables you to mitigate fraudulent clicks, safeguarding your brand’s reputation and preserving your ad budget. Building Trust Through Transparency to Prevent Click Fraud Trust is the currency that fuels success. Advertisers seek transparency and accountability from their partners. The goal is clear – They need optimal results from their advertising efforts and enhanced ROI on ad spend. Consider a scenario –  you’re a brand operating in the competitive landscape of the United States, where click fraud and spamming tactics run rampant. Your ad campaign is gaining traction, but you suspect foul play behind the scenes as invalid clicks are ruining your ad campaign performance metrics. Monitoring your click integrity empowers advertisers to thrive in such scenarios. Brands need a multi-level, defense mechanism across the funnel to meticulously track and validate ad impressions and clicks. Case Study: Major EdTech Player in India Analysis period in February 2023 started running a performance campaign to acquire new customers monitored by mFilterIt ad traffic validation solution. They were able to identify fake clicks and safeguarded their budget from heavy payouts. Fig. 02: Fraud detection and analysis with click & impression integrity for an EdTech player. The brand saved a massive amount of ad spend over 3 Months. For this EdTech company, the major issue was Fake Attribution (52.45%), The affiliates attributed installs by generating fake clicks after the user installed the app. The install was organic but due to the fake click, the install was attributed to the affiliate so that the affiliate could gain monetary benefits from the brand. Cases like these illustrate that the problem is beyond click spamming. Fake or invalid clicks are one part of the fraudulent activities that adversely impact the efficiency of ad campaigns. To fortify their ad campaign performance, they must optimize every aspect across the funnel with multi-level defense. Fig. 03: Impact of Click Fraud The Way Forward Monitor Your Click Integrity for a Brighter Future! Maintaining click integrity is non-negotiable. It’s the cornerstone of trust and transparency in the digital advertising ecosystem. What’s the moral of the story? So, dear advertisers, safeguard your brand’s reputation, optimize campaign performance and combat click fraud to reduce spamming. Start a new era of trust and build transparency in the digital ecosystem. Don’t waste your precious resources. Instead, focus your efforts on maximizing the impact while ensuring click integrity to steer your ad campaign strategically. Get in Touch to learn more about Click Fraud detection and prevention.  

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Unlock the Power of Data Transparency in 2024 

Unlock the Power of Data Transparency in 2024 

Digital advertising, being a relatively new channel, is still evolving. As digital ads become more and more popular, new concerns are being identified. One such concern that has been in the limelight recently is data transparency. Users are becoming increasingly concerned about their privacy. They want to (rightfully) control who obtains their information, how they obtain it, and how they use said information. In other words, digital users expect brands to build trust through transparency. However, such concerns are not limited to users. Transparency matters also concern advertisers. As third-party cookies are being phased out and the focus on privacy becomes sharper, brands must also demand transparency from advertising platforms and providers. Recent privacy regulations and concerns surrounding consumer trust have made things more difficult for brands. In such times, access to reliable data and transparency have become critical to success. Still wondering why? Here are three solid reasons: Reasons Brands Need Data Transparency to Thrive in 2024 1. Mitigate The Risks Bad data negatively impacts digital efficiency. This means that bad data prevents brands from making the most of their advertising and marketing efforts. This is because bad data usually stems from invalid traffic or anomalies found in ad traffic reporting. Such instances can impact the marketing of brands in a variety of ways. The most obvious impact is the wasted ad spend. If you are paying for a click or an impression, and if it doesn’t come from a real user, then your ad budget for said click or impression is wasted. Fraudsters may use bots or click farms to direct invalid traffic to an advertiser’s website and steal their advertising dollars. A less obvious impact of invalid traffic is on organic rankings and traffic of websites. Too much invalid traffic may lead to a website losing precious rankings and traffic on search engines. On the contrary, if brands have access to reliable data, they can effectively mitigate these risks. Access to accurate data will enable brands to accurately pinpoint their most valuable traffic sources and nurture them. It will also give them clarity on their effective channels and best-performing campaigns in which they can invest for greater returns. 2. Targeted Reach One area of digital advertising where there is a serious lack of transparency is ad placements. Advertising networks and platforms let brands exercise some control over who sees their ads. By targeting the right audience, brands can ensure that their ads are being displayed on websites frequented by their target audience. However, this is usually only true in theory. In most cases, brands have little control over or information about the websites that publish their advertisements. As a result, many brands remain unaware that their ads are being displayed next to irrelevant content or on completely irrelevant websites. The obvious impact of this is, once again, wasted ad spend. If the ads are being served to users who may not find them relevant, the conversion rates suffer, diminishing the returns for the brand. The less obvious impact of the same can be observed in extreme cases. In such cases, brands become victims of unsafe ad placements. This means that without the knowledge of the brand/advertisers, their ads are displayed next to questionable or extremist content. It isn’t difficult to imagine the impact on a brand if its ad is displayed next to, say, homophobic content. While the brands have little control over this, most users who view these ads are unaware of the same. As a result, when such unfortunate ad placements come to light, the advertising brand’s image suffers the most damage. If, however, brands have the power to verify and control where their ads are displayed, they get access to targeted reach. This means that brands can target users who are most likely to respond to their offer and convert into paying customers. 3. Improve Efficiency One of the biggest yet most overlooked effects of bad data on advertising is skewed metrics. The most lucrative aspect of digital advertising is the access to ad reporting data that enables optimization decisions. However, due to the lack of transparency, bad actors in the advertising supply chain may tamper with their traffic reports in the hopes of making a quick buck. Similarly, invalid traffic can make campaign reports inaccurate. It may compel advertisers to give credit to bot traffic sources and overlook legitimate ones. Alarmingly, this effect isn’t limited to traffic sources. Bad data may lead advertisers to invest in the wrong ad variations, audience variations, and even ad platforms. In the long run, this can have a compounding effect on wasted ad spending. On the flip side, if brands can validate their traffic, execute data optimization, and get access to accurate reporting, optimization decisions will be easier and more accurate. This can result in substantial improvements in the ROI a brand can expect from its digital advertising efforts. Your Partner for Trust and Transparency The good news is that brands and advertisers are not powerless about transparency. By validating traffic and publishers and carefully selecting advertising platforms and vendors, advertisers can ensure access to transparent and reliable data. Manually validating traffic and its sources can prove to be inefficient. It is time-consuming, and there exists a margin for human error. This is where a solution like mFilterIt becomes relevant. Using AI and ML algorithms, mFilterIt’s ad fraud solution and brand safety tools validate traffic and publishers in real-time along with tracking the unsafe ad placements. Our solution ensures continuous monitoring of traffic and traffic sources, eliminating all margins of error or overlooked incidents. It also enables brands to stay clear of objectionable ad placements and reduces the risk of brand risks. It is designed to enable informed business decisions based on reliable, verified data. Way forward A transparent internet is better for users and brands alike. As we progress toward a more privacy-focused future for the web, advertisers’ reliance on transparent data will only become more prominent. It will enable advertisers to continue being productive contributors to a better internet and

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The Real Impact of Brand Infringement

The Real Impact of Brand Infringement

Every brand in the digital ecosystem is in the rat race to expand its presence, build brand reputation, and gain customer trust. But to excel in this race brands need to make sure they safeguard their efforts from threats like Brand infringement. The major brand challenge is identifying infringement cases and building an automated takedown, reporting, or blacklisting mechanism to protect their brand reputation and maintain brand integrity. Fake Apps, Websites, Social Media Handles, Customer Care, Job Posts, or any fake Brand Communications must be identified to protect brand image along with the detection of counterfeit products and sellers. Let’s dig deeper to unveil what it takes to detect brand infringement cases and mitigate the risk and adverse impact of brand infringement. Why do brands need Brand Safety monitoring and Infringement Protection? Brands in the digital ecosystem need to protect brand reputation by safeguarding their assets from high-risk digital content for both apps and the web. This includes Unsafe & Non-Contextual Media Placement Relevancy of Media Campaigns Web Brand Safety Keyword Bidding Fraud Coupon & Incent fraud Another key aspect for brands in e-commerce business on online marketplaces is needed to safeguard from brand abuse by identifying and eliminating digital infringements and counterfeits. This includes Identifying and blacklisting fake sites and social media handles Listing of Fake Customer Care Contact numbers Malicious and fraudulent Brand Communication Monitoring APK Copycat Apps Protection from Account Overs – credential sharing With solutions utilizing the open-source intelligence brands can protect their reputation, build customer trust, and prevent revenue losses. The risk assessment across the brand’s digital activity helps protect the brand from brand infringement threats. Case Study – How a leading construction and real-estate brand identified and prevented brand infringement cases. The brand prevented Intellectual Property Infringement – Any violation or breach of protected intellectual property rights in logo/design infringement and domain infringement or Cybersquatting. With mFilterIt, they conducted scans for similar URLs, Pages, and Websites about similar keywords, content, or visuals in the global web horizon. The solution flagged off any fraudulent activity to the advertiser to take corrective action. Brand acted on the shared data with corrective action. Fake Websites impersonating the construction company and using the brand names of Prestige Constructions in the domain name were identified. Fake social media handles impersonating Construction firms are identified on Instagram and Facebook. Unauthorized Facebook Ads using construction firm Logo/IP detected For Another multinational food manufacturing company job promotions propagated on social media platforms to mislead or defraud job seekers were detected. How to mitigate the risk of brand infringement The brand must monitor the use of its intellectual property in the digital ecosystem. A comprehensive detection and prevention mechanism in place can enable brands to protect themselves from infringement across apps, web, social media, e-commerce, and other media platforms. Brands must implement robust monitoring systems that monitor unauthorized use of brand assets, or any counterfeit product sold online. Proactive measures to protect intellectual property rights with prompt takedown action. A mechanism to detect and measure the risk associated with brand infringement Identify any guidelines or pricing violations by authorized sellers/distributors or retailers. Enable best practices to combat brand infringements effectively. Be adaptive and vigilant against the sophisticated and evolving threats to brand integrity in the digital ecosystem. Stay informed on emerging trends and technologies for brand protection Final Thought To safeguard your brand from infringement, you must be aware of the far-reaching impact it can have on your brand reputation and revenue. Loss of Revenue, brand reputation damage, customer trust erosion, regulatory compliance risks, and long-term business impact can be prevented with a proactive approach and brand infringement protection solutions. Get in touch to learn more about brand infringement and brand infringement solution

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Build Strategies for E-commerce Marketplaces

Build Strategies for E-commerce Marketplaces

Horses for courses – What sells more on Blinkit, might not get the same response on Zepto. On the same pin code, three different dark stores may have different product availability and more orders of particular brands as compared to others. Pricing and bundling of products also vary from one quick commerce platform as compared to others. Therefore, building a strategy for e-commerce and quick commerce marketplaces demands insights and analysis covering different platforms, geographies, dark stores, and trends versus competition. Let’s explore what it takes to build a strategy for e-commerce marketplaces and what brands need to stay competitive in a fast-paced evolving digital commerce ecosystem. Matching the pace of evolving needs of E-commerce marketplaces Gone are the days when e-commerce marketplaces were limited to metros. The e-commerce horizons are expanding to tier-2, tier-3 cities, and beyond. Ease of payment and swift internet has led to a new revolution. This scenario is not limited to a single country, but global e-commerce is picking up pace with Africa, Middle East, and Southeast Asia (AMESA) region leading the charge. The global eCommerce online sales reached $5.8 Trillion in 2023 and are expected to grow to $6.3 trillion globally in 2024 The astronomical rise in e-commerce sales and competitive landscape spicing up has opened multiple sales avenues from e-commerce brands in the digital commerce landscape which include E-commerce, Q-com marketplaces, D2C platforms, and social commerce with massive role of influencers driving sales. Building strategy with marketplace intelligence and insights can help scale business, identify market gaps, target new unexplored geographies, and target demographics. Data Driven Intelligence for e-com growth E-commerce growth requires strategies that can leverage data and insights to boost brand presence at pin-code levels across multiple marketplaces. Monitoring brand performance versus competition in the digital space is the key to staying ahead and staying competitive. Big brands with massive SKUs venturing into multiple categories, sub-categories, and product variants need comprehensive insights along with monitoring their sellers versus competition. Optimizing delivery turn-around time and identifying pricing violations are the key challenges. For Quick commerce, availability becomes a key factor. To identify gaps in strategies, tracking market trends along with varying requirements of different platforms requires high-quality digital shelf monitoring. Comparatively smaller brands looking to go head-on with established well-known global brands require insights into what set them apart and identify the market gaps and opportunities at the micro-level. ecommerce competitive analysis and actionable insights can help them identify their audience and white spaces in the market. This could enable say, a local indigenous toothpaste brand in Southeast Asia to compete with brands like Pepsodent or Colgate. May be not at all sub-categories but on say, 100gm pack at some region on Lazada or Shopee. Every brand has different needs that require a solution that can be customized to suit their needs on different e-commerce platforms. Protecting Your Brand Integrity on E-commerce Marketplaces The e-commerce strategies for brands on digital marketplaces should not be limited to just digital commerce intelligence. Both on and off-platform activities must be in sync to boost brand reputation on the platform. Therefore, here are some things brands need to elevate performance on e-commerce platforms. E-commerce perfect page analysis: On every platform and geography brands’ products may have different competition. To make this battle more interesting all platforms require a different strategy. Therefore, platform-level analysis or perfect page analysis across platforms is required to ensure consistency and brand presence across the digital commerce landscape. Analytics for its Sellers: Sellers on e-commerce platforms also need to upswing their process with Digital Shelf monitoring, Marketing Automation, and Automated Cataloguing. This can help simplify the process, and boost sales with more buy box wins. Platform-Level Intelligence: The rise of digital commerce has revolutionized the customer behavior. Options are plenty for shoppers to pick the shopping platforms and products, this makes the online shopping ecosystem more competitive. Monitoring, identifying white spaces and real-time actionable insights are strategic intelligence required to optimize performance across platforms. Final Thought Intelligence drives performance on e-commerce platforms. E-commerce strategy must cover platform-level intelligence, seller analysis, and competitive insights on KPIs like pricing, availability, keyword share, product page content, delivery turnaround time, and more. Every brand faces its own set of challenges on different e-commerce platforms and geographies, identifying the gaps, exploring new opportunities, and enabling a brand to optimize performance across categories, sub-categories, and product variants requires a data-driven strategy. Get in touch to learn more about leveraging digital commerce intelligence to build e-commerce strategies.

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E-commerce Shelf Monitoring – A Competitive Advantage in the Digital Commerce Ecosystem

E-commerce Shelf Monitoring – A Competitive Advantage in the Digital Commerce Ecosystem

The e-commerce landscape has expanded across India beyond anyone could have expected 5 years ago. New startups are challenging the big brands in the digital commerce ecosystem. Big names venturing in on digital marketplaces expanding revenues and catering to the need for convenience for their buyers. The digital native brands have carved their niche with an expanding customer base, targeting shoppers looking for a healthy and organic lifestyle and products driven by innovation. The Indian e-commerce landscape caters to the ever-expanding shopper base with an estimated 230-350 million online shoppers in 2023. (Source: Bain & Co.) Such expansion and multi-platform sales avenues generate the need for e-commerce shelf monitoring to stay ahead of the competition and optimize the customer journey. How can e-commerce Shelf Monitoring optimize brands’ performance across platforms? A Shelf Monitoring framework in place could simplify the process with seamless optimization across e-commerce platforms and geographies. Here are some steps that can help streamline e-commerce Shelf Monitoring. 1. Discover Performance Gaps Identify if you’re underperforming on key measures. Set a checklist to illustrate – How is it measured? Set targets and notification process on where you stand on core KPIs like availability, share of search, primary and secondary PDP content, rating and reviews, seller performance (authorized and unauthorized), price parity, and more. 2. Assess Performance After identifying the areas with performance gaps, assess and analyze to establish what has caused such performance gaps. Identify where you stand versus competition across categories, sub-categories, and product variants across geographies. 3. Chart a path to remediation with the Shelf Monitoring Report Disseminate the findings work towards a correction mechanism and define a detailed action plan with timelines and accountability assigned. 4. Set Reassessment timelines Do not just limit to a one-time shelf monitoring as the digital commerce ecosystem keeps on evolving. Identify key parameters and Shelf Monitoring your progress versus competition every 3 months at least. Tweak and correct the measuring standards where and when required to improve performance standards. 5. Comprehensive Lat-long Analysis Monitoring product performance at the pin-code level enables brands to scale up the performance versus competition at the granular level. Such detailed comprehensive digital shelf monitoring can upswing brand presence across the cities on multiple platforms. The digital shelf monitoring solution, mScanIt offers such unique detailed monitoring to boost your brand presence. Benefits of e-commerce Shelf Monitoring in the digital commerce ecosystem Knowing how your product performs on a platform versus competition sometimes may not be enough – The monitoring should have a wider perspective covering different needs of different platforms and what they need to excel on various quick-commerce, and e-commerce platforms. Here are some of the key perks of e-commerce shelf monitoring: 1. Performance Enhancement By Identifying performance gaps on key performance indicators (KPIs), such as availability, share of search, content quality, ratings, reviews, and seller performance, etc. brands can enhance their overall performance on e-commerce platforms and geographies. This requires continuous monitoring across platforms, setting and updating thresholds regularly. 2. Optimized Customer Journey Enhancing customer experience is the top priority for every brand in the competitive e-commerce landscape. A thorough Shelf Monitoring allows brands to identify areas of improvement in the customer journey. This includes analyzing product detail pages and tracking customer sentiments via feedback ratings and reviews. Every step of the customer journey from interest and awareness, discoverability to the purchase phase. Optimizing these aspects contributes to a seamless and satisfying customer experience. 3. Actionable Competitive Insights Do you know where you stand versus the competition? Tracking SKUs across categories, sub-categories, and product variants on multiple platforms and geographies helps in strategic decision-making. The insights help build an understanding of the root causes behind performance gaps. It enables brands to take targeted actions with data-driven insights and build strategies with a detailed action plan, timelines, and accountability. E-commerce Shelf Monitoring enables brands to capitalize on strengths, identify weaknesses, and stay competitive in the market. 4. Maximized Revenue Potential By optimizing various aspects of e-commerce operations, brands can maximize their revenue potential. This includes improving search visibility, pricing strategies, and overall customer satisfaction. It can help boost market share and sales. 5. Adaptability to Market Trends With the ever-changing e-commerce landscape, staying proactive is crucial. An e-commerce Shelf Monitoring enables brands to adapt quickly to market changes, ensuring they remain relevant and responsive to shifting consumer demands. 6. Enhanced Brand Reputation Addressing performance gaps positively impacts the brand’s reputation. Consistently delivering a high-quality experience builds trust among consumers, leading to increased loyalty and positive word-of-mouth. Final Thoughts E-commerce Shelf Monitoring can prove to be a solution to multi-faceted enabling performance optimization and upswing growth. In a competitive landscape, every quick commerce and e-commerce marketplace has a different set of challenges, with expanding business in tier-2 and tier-3 cities. For brands venturing on multiple platforms and multiple geographies tracking and monitoring competitive trends and positioning of own brands versus competition is to optimize brand performance. E-commerce Shelf Monitoring can prove to be your perfect companion for market growth, enabling competitive intelligence to drive monitor, and optimize your product performance vis-a-vis competition along with extensive E-commerce Shelf Monitoring for platform-level optimization. Take your e-commerce effort to the next level with data-driven decisions and in-depth analysis and intelligence with E-commerce Shelf Monitoring. Get in touch to learn more about shelf monitoring.

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VAS Ecosystem

Roadmap to Drive Efficiency in VAS Ecosystem

Creating a cleaner ecosystem necessitates addressing complex challenges like VAS subscription validation and lack of transparency. The evolving digital ecosystem is driving innovation, technology, and enhanced efficiency across the digital ecosystem. But the challenges that plague the digital ecosystem are evolving as well, invalid traffic, bots driving clicks and impressions, replicating human behavior, and opening doors for sophisticated fraud across app, web, and digital transactions. Safeguarding your ad campaigns, placements, and digital subscriptions has become a priority for enterprises and advertisers. Why Validation and monitoring of Value-Added Service (VAS) subscriptions are essential? Protect Your Consumers Ensuring that VAS subscriptions are validated helps protect consumers from unauthorized or fraudulent subscriptions. It prevents users from being charged for services they did not knowingly or unwillingly subscribe to, reducing the risk of financial loss and enhancing consumer trust. Follow the Regulatory Compliance Every country’s regulatory body has defined guidelines and procedures to protect consumers from unfair practices related to telecommunications services, including VAS. Subscription validation and monitoring help service providers comply with these regulations and avoid legal issues or penalties. Enhance Customer Experience Monitoring VAS subscriptions contributes to a positive customer experience. It helps prevent the occurrence of unexpected charges, reduces the likelihood of customer complaints, prevents fraud from affecting the subscription flow, enhances overall customer satisfaction, and makes it easy for the user to activate the services. Stringent Fraud Detection and Prevention. Subscription validation is crucial in preventing fraudulent activities related to VAS. Unauthorized subscriptions can be identified and addressed promptly, protecting both consumers and service providers. Build Subscriber Trust and Ensure Retention A transparent and well-monitored VAS subscription process builds trust with subscribers. When users feel confident that they are in control of their subscriptions and are not being subjected to unfair practices, they are more likely to remain loyal customers and it will lead to more activation of services. Fraud prevention in VAS ecosystem VAS services in the digital ecosystem require protection from fraudulent activities to boost revenue with clean traffic and validated subscriptions. Prevention from duplicate IPs or Proxies Reduce the risk of fraudulent activities by preventing multiple activations or transactions from the same IP address or proxy. Also, safeguard from iFraming/Overlay on the subscription button or page and use of server or device farms for fraudulent activations. Use of BOT devices or fake activations. Bots are automated programs that can simulate human behavior. Fraudsters may use Sophisticated bots to generate fake activations or interactions with VAS services. Implementing measures to detect and prevent Bot activities is crucial for maintaining the integrity of the system. Automated clicks by bots for activation Bots may generate automated clicks to activate VAS services, leading to false transactions. Implementing anti-bot measures, such as Enforcement Challenges, Behavioral analytics, and Heuristic checks working in tandem can help in distinguishing between genuine user interactions and automated bot clicks. Transactions from non-targeted regions Fraudsters may attempt to make transactions from regions that are not part of the targeted audience for the VAS services. Implementing geolocation checks as one of the parameters would help in differentiating between genuine and fake requests. It can also help in identifying and preventing transactions from unauthorized or unexpected regions. Device Signature Mismatch Each device has a unique signature based on its characteristics and configurations. Fraudulent activities may involve manipulating or mimicking device signatures. Monitoring and validating device signatures can help in detecting and preventing transactions with mismatched or suspicious device information. Fig. 1: Frauds plaguing the digital ecosystem Creating a cleaner ecosystem necessitates addressing the complex challenges associated with monitoring both Media Spends and VAS Subscriptions comprehensively. Validating the VAS Subscriptionsin real-time is one of the major challenges in the digital landscape. Another key issue is the Lack of transparency. Thus, ad traffic validation across the VAS ecosystem is crucial along with monitoring spending. The Blueprint for a Cleaner VAS Ecosystem Embark on a journey into a comprehensive solution that not only bridges the existing gaps but transforms the monitoring VAS Subscriptions into boost efficiency: The adoption of integrated analytics platforms that seamlessly amalgamate data from Media Spends and VAS Subscriptions paves the way for a unified, comprehensive analysis, dissolving the barriers between siloed data. Transparency and security stand as a formidable deterrent against fraud and discrepancies. Decentralizing transactions ensures accountability and traceability. Infusing artificial intelligence (AI) and machine learning (ML) Identify patterns that might otherwise remain obscured. Predictive analytics, and AI/ML tech will empower and enhance automated validation processes and checks. Final Thought Validating, Optimizing, and Protecting subscriptions of Value-Added Services (VAS) over the Carrier Billing platform reflects a commitment to building an Effective, Secure, Seamless, and Transparent ecosystem. Building a clean DCB VAS ecosystem suggests a focus on ethical and transparent practices that contribute to Positive Adoption, Reduce Churn, Enhance User Experience, and a Cleaner and more reliable channel for enabling services to esteemed users. Taking a transformative path, envisioning a forward-looking perspective, and adopting innovative technologies and strategies will not only enhance revenue but also contribute to sustainability and growth in the long term. Get in touch with our experts for deeper insights. Reach out to learn more!

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