Essential Signs to Detect Affiliate Fraud
Affiliate marketing presents a lucrative opportunity for brands and publishers alike. That’s perhaps why the industry has grown at such an incredible pace, being valued at $17 billion, according to an affiliate marketing survey. In a survey, 20% of marketers reported sales through their affiliate programs as their biggest source of revenue. The story of publishers and content creators is a similar one, with 31% reporting affiliate income as their biggest source of income. Considering how valuable affiliate marketing is for all involved parties, it is no surprise that the space is now infested with scammers and fraudsters. Affiliate marketing fraud is one of the most prevalent forms of ad fraud. Some experts estimate that nearly 17% of all clicks on affiliate offers are fraudulent. This number translates to billions of advertising dollars lost to affiliate marketing scams. This also means that marketers who use affiliate programs to make sales must fend for themselves and employ affiliate monitoring methods to ensure they are not losing their marketing budget to fraud. However, before you can effectively monitor affiliates and be sure that you have prevented yourself from falling victim to fraud, you must first understand affiliate fraud in depth. That’s exactly where this article will help. In the upcoming section, you will learn everything you need to, to protect yourself and your affiliate programs from fraud. Let’s start with the necessary basics. What is Affiliate Fraud? Affiliate fraud is the practice of abusing affiliate programs to earn affiliate commissions fraudulently. Fraudsters scam advertisers by generating fake leads and getting affiliate commissions for said leads. Some may even employ tactics that allow them to claim credit for sales facilitated by genuine affiliates. This form of ad fraud hurts every genuine party involved in an affiliate marketing program. Scammers make money for sales that either never happened or those that had nothing to do with them. The genuine affiliates work hard to make sales suffer because their commissions are stolen by the scammers. Brands also suffer because they end up paying for sales that never take place. Brands also suffer when they pay the scammer instead of a genuine affiliate. The genuine content creator, who may have the potential to drive thousands of dollars in sales, may opt out of working with a brand thinking they have been subjected to unfair behavior. In such cases, the brand’s image may also suffer, especially if the content creator calls the company out in front of their followers. The most common reason behind the occurrence of such fraud (besides the greed of fraudsters) is a lenient evaluation process for affiliates. From the point of view of growing an affiliate program, this is a great move. However, a lenient evaluation process also unfortunately presents a great opportunity for fraudsters to sign up as an affiliate and defraud the brand. A strict evaluation process should be a part of your brand safety advertising process. It may slow down the growth of your affiliate program, but it will go a long way in ensuring your advertising budgets are safe from fraudsters. Despite that, you cannot expect complete protection from affiliate fraud by simply having a stringent evaluation process. This is true for two reasons. One, a strict evaluation process does not guarantee that any fraudsters will not be able to clear it. Secondly, upgrading your evaluation process does nothing about the fraudsters who may already be siphoning off funds from your affiliate program. What can you do about them? Let us find out. Signs to Identify Affiliate Fraud Fraudulent affiliates work hard to cover their tracks. They employ proxies, resort to hijacking devices of genuine users, and use IP addresses to mask their locations. It is thanks to these measures that detecting fraudulent activity in your affiliate dashboard is next to impossible. Fret not, you are not powerless against fraudulent affiliates. Look for these signs to detect fraudulent activity in your affiliate programs: Usage Patterns Associated with In-App Activity One of the best ways to detect fraudulent activity associated with affiliates is to check the in-app activity of their referrals. Consider it a red flag if there are set usage patterns that can be commonly observed among several users. For instance, if all the users associated with an affiliated stop using your app after a set amount of time, then there’s a good chance that these ‘users’ may be bots programmed to behave in a specific way. Suspiciously Stellar Performance If an affiliate consistently and continuously outperforms everyone else in your program, there’s a good chance that they are not authentic. If, for instance, your affiliates’ average conversion rate is 15%, and an affiliate consistently delivers 50%-60% conversions, they deserve to be investigated. Disconnect Between Traffic and Purchase Numbers This one is a no-brainer. If an affiliate is consistently sending you traffic but the traffic itself is not converting, consider it a red flag and conduct a deeper investigation. Metrics like clicks and installs can be easily faked using Bots but these bots cannot purchase anything. Unresponsive Leads If your affiliate campaigns are generating a high number of leads but these leads seem to be unaware of your company when you contact them, something is wrong. It is easy for fraudsters to fill out lead forms with fake or stolen contact details and get commissions. Unusual Number of Chargebacks Some fraudsters may even make purchases on your website using stolen card details, just to get the commissions for these sales. Once the commission has been paid, however, you may receive a chargeback request from the credit card company, since the credit card used for the transaction may have been stolen. All Campaign Goals Are Met (Regardless of What They Are) Fraudulent affiliates, as mentioned earlier, usually outperform genuine affiliates. This becomes clearly evident when you choose a very niche audience and repeatedly change your campaign objectives. If you do this and notice that certain affiliates are meeting all the different objectives you set, you will be right to be suspicious of
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