Digital Shelf Analytics

ecommerce analytics

How Category Analysis Helps Ecommerce Brands Boost Visibility and Sales

As winter arrives, the demand for room heaters and water heaters has increased across ecommerce platforms. From prepping homes for winter to upgrading to energy-efficient models, these categories witness a surge in searches and sales as consumers gear up for the colder months.  But for consumers, it’s not just about finding warmth; it’s about finding value, reliability, and the right brand. With hundreds of similar listings online, shoppers compare features, prices, and ratings before hitting “Buy Now.” Every search result and every sponsored placement matters.  And that’s where the competition truly heats up for ecommerce brands, too. The battle is not only about discounts or delivery speed; it is also about visibility. Visibility for which brand appears first when intent is highest, who balances organic and sponsored visibility smartly, and who manages to stay top-of-mind throughout the buying journey.  To find this out, our ecommerce analytics team at mFilterIt analysed two categories – water heaters and room heaters, to uncover which brands are dominating visibility across Amazon and Flipkart, and what their performance reveals about winning on the digital shelf.  What Our Category Analysis Revealed: Which Brands Dominate the Water Heater Category on Amazon & Flipkart  The water heater category saw strong activity across both marketplaces, with brands adopting different strategies to drive visibility. Here’s what our analysis revealed:  Amazon Category Analysis – Water Heater AO Smith secured a leading position across both organic visibility (23.68%) and sponsored visibility (26.92%), showing a balanced approach for SEO and paid visibility.  V-Guard and Havells had similar organic visibility (around 17.11% each) but much lower sponsored share, 7.69% for V-Guard and 12.82% for Havells.  Bajaj (11.84%) and Longway (7.24%) showed moderate organic presence but appeared less prominently in sponsored placements, highlighting a focus on content-driven reach.  Faber, Hindware, and Lifelong gained less than 2% visibility in organic share and almost negligible visibility in sponsored sections, which means improving keyword use and content optimization can help them appear more frequently in search results.  Flipkart Category Analysis – Water Heater Longway dominated organic visibility with a 36.73% share, showing that strong content and keywords strategy can drive discoverability even without heavy ad spends.  AO Smith had no organic presence but led sponsored listings with 38.30% share, depending mainly on paid ads to stay visible.  V-Guard had 10.20% organic and 2.13% sponsored visibility, while Hindware (4.17%) and Havells (2.04%) showed limited visibility across both.   Key takeaways for ecommerce brands: Plan visibility strategically like a portfolio: Allocate spend and optimization efforts across both organic and paid fronts to stay visible on digital shelf throughout the buying cycle.  Use organic data to fuel ads: Your top-performing organic SKUs can guide which products deserve sponsored promotion.  Adapt as per platform: Amazon and Flipkart reward different behaviours; a one-size-fits-all visibility strategy rarely works.  Read this blog to understand the role of keywords to boost discoverability.  How Did Room Heater Brands Compete for Product Visibility on Amazon & Flipkart? The room heater category saw a similar pattern, with some brands building steady organic visibility while others relied on ads for quick attention.  Amazon Category Analysis – Room Heater Havells held the highest organic share (37.07%) and a strong sponsored visibility of 30%, showing a well-balanced approach.  Sujatha focused mainly on ads, with the highest sponsored share (50%) but lower organic visibility (6.9%).  Crompton, Bajaj, and Orpat had moderate organic visibility (between 15–19%) but no sponsored listings, showing they are naturally discoverable but less active in ads.  AO Smith (10%), Longway (5%), and Hindware (5%) appeared less frequently overall, showing potential to expand their visibility mix.  Flipkart Category Analysis – Room Heater Bajaj led in organic visibility with 34.62% share, proving that consistent content and product optimization help attract shoppers naturally.  Longway dominated the sponsored space with 60% share, showing a strong focus on paid visibility but only 3.85% organic share, suggesting heavy ad dependency.  Havells had a 15.38% organic share, maintaining a moderate presence, while Sujatha had no visible listings on Flipkart this season.  Key takeaways for ecommerce brands: Monitor share of search regularly: Track both organic and sponsored rankings to understand your brand’s discoverability health and share of search proactively.  Balance awareness and conversion: Organic visibility builds trust, while sponsored visibility captures purchase intent; both are essential for digital shelf dominance.  Keep category intelligence active: Continuous tracking helps identify when to increase ad exposure or refresh content as market dynamics change.  What This Category Analysis Means for Ecommerce Teams: Need for Category-Level Intelligence The insights from both categories – water heater and room heater clearly show how fast visibility and discoverability dynamics shift across platforms. This means, to win consistently on the digital shelf, ecommerce brands need to see the bigger picture – how each category is performing across both organic and sponsored share, how competitors are being positioned on each platform, and how trends change overnight.   This is where ecommerce analytics and category-level intelligence help. Here’s how:  Understand where their brand stands across both organic and sponsored visibility.  Identify which SKUs, keywords, or listings are driving performance.  Adjust pricing, promotions, and ad spends based on actionable data and insights.  Understand how visibility trends differ between marketplaces like Amazon and Flipkart and plan accordingly.  Therefore, brands that integrate ecommerce intelligence into their decision-making strategy outperform competitors who rely solely on sales dashboards.  Also, check out our smartphones and smart TV category analysis to find which brands won the visibility race.  How mFilterIt’s Category Tool Helps Brands Win on Digital Shelf Our advanced ecommerce analytics solution – mScanIt helps ecommerce brands to turn insights into strategic action. It autonomously scrapes data from various ecommerce marketplaces to provide category-wise, brand-wise, and SKU-level insights, without requiring SKU inputs. Here’s how it helps:  1. See your brand’s true position on the digital shelf Understand which products dominate search results both organically and through ads, and how your visibility and product discoverability shift across platforms or categories.    2. Spot the next growth opportunity before your competition does Discover which SKUs, keywords, or content strategies are helping

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How Brands Battled for Visibility on Amazon and Flipkart This Festive Season

Smartphone and Smart TV Category Analysis: How Brands Battled for Visibility on Digital Shelf

Smart TVs and smartphones have become festive must-haves. Whether it’s upgrading to a bigger screen or gifting the latest model to a loved one, consumers look for these products more frequently during the festive season.  This year, shoppers weren’t just chasing the biggest discounts; they were looking for trusted brands, better value, and convenience. With product comparisons, reviews, and flash deals just a click away, decisions were made faster and smarter.   And that’s where the real competition began. The festive sale wasn’t only about who priced their products better; it was about which brands appeared first, who stayed visible at the right time, and who managed to stay on top of consumer searches when intent was at its peak.  To find this out, our ecommerce analytics team at mFilterIt dived deep into two of the most competitive segments – smartphone and smart TV, to uncover which brands dominated visibility and how they did it to win consumer attention across the leading marketplaces – Amazon and Flipkart.  Amazon & Flipkart Visibility Insights: How Top Smartphone Brands Balanced Paid and Organic Presence  When it comes to online shopping during the festive season, one category that gets people clicking faster on payment options is smartphones. According to a TechInsights report, smartphone shipments in India jumped 5% year-on-year during the first wave of the 2025 festive sales period.  Here’s how top smartphone brands balanced organic and paid visibility dominance on the digital shelf.  1. Amazon Category Analysis – Smartphones Samsung took the lead in both organic (32%) and sponsored (42%) visibility, a clear sign of dominance.  It wasn’t just strong brand equity; it was strategic reinforcement through ad investment and share of voice strategy.  iQOO followed with a steady performance in both organic and sponsored visibility, showing balanced marketing discipline.  Redmi compensated for weaker organic visibility with sponsored ad push, while Apple stayed premium by putting some efforts on sponsored ads.  Strategic Insight – Amazon’s smartphone visibility leaderboard rewards those who combine strong organic authority with strategic ad investments. Therefore, brands need to analyze their organic and sponsored share on the digital shelf carefully to ensure safe spending where required.   2. Flipkart Category Analysis – Smartphones Vivo (29%) and Motorola (24%) led organically, indicating strong product discoverability, SEO and keyword traction without heavy ad reliance.  Samsung maintained a high sponsored share (47%) but was not able to capture the visible organically.  Nothing and Oppo made aggressive sponsored pushes to build awareness and brand recall among audiences.   Strategic Insight – Flipkart’s visibility ecosystem is more democratic; SEO, reviews, content, keywords, and product discoverability often beat budget-heavy campaigns. But for emerging brands, paid visibility remains a faster route to building awareness.  Amazon & Flipkart Visibility Insights: How Top Smart TV Brands Balanced Paid and Organic Presence After smartphones, smart TVs were the next big attraction this festive season. Shoppers looked for the best deals, and brands raced to make sure their products were visible on the digital shelf. Here’s how the leading brands used organic visibility and paid visibility to grab consumer attention.  1. Amazon Category Analysis – Smart TV Samsung (19%) led organically in the Smart TV category, backed by years of brand trust and optimized listings.  VW (16%) surprised with strong organic traction, showing how price and SEO can outshine legacy.  Sony (9%) and Xiaomi (8%) maintained moderate organic visibility with consistent search volumes and mid-range consumer segments.  LG, TCL, Hisense, and Acer made their mark with aggressive efforts on sponsored visibility to gain traction.  Strategic Insight – Amazon’s Smart TV digital shelf space saw a balanced approach. Brands that combine storytelling, optimization, and well-timed paid activity retain visibility without overspending.   2. Flipkart Category Analysis – Smart TV TCL led organic visibility (20%) with strong SEO optimization strategies and minimal ad reliance.  Reliance Digital (20%), Realme (20%), and Foxsky (17%) went big on sponsored ads, gaining quick recall but limited organic traction.  Samsung (15%) and LG (10%) relied moderately on ads, balancing organic visibility and sponsored visibility effectively.  Sony (9%) and mid-tier brands like Motorola, Thomson, and Realme (4% each) maintained moderate organic visibility presence. Strategic Insight – Flipkart’s Smart TV digital shelf space became a stage for emerging brands to compete head-on with giants. But sustainability will depend on how fast they can transition from paid recall to organic recognition.  Also check out the blinkit chocolate and protein bar category analysis, and what the data revealed Amazon vs Flipkart: What the Festive Visibility Data Reveals About India’s Top Ecommerce Marketplaces Both the platforms, Amazon and Flipkart, saw massive festive traffic, but how brands showed up and stayed visible across both the platforms varied a lot. The data highlights how each marketplace rewards a different kind of discoverability efforts.  What Brands Can Learn from This Race of Visibility on The Digital Shelf Now that the festive season is over, one thing is clear; winning visibility isn’t about who spends the most. The brands that truly stood out were the ones that spent smart, planned better, and used intelligence for well-optimized decision making.   Here are four learnings every ecommerce brand should carry forward into 2026:  Don’t overspend where you already win – If your organic visibility is strong, your next investment should be in content quality, not more ads.  Build organic equity early – Paid ads may spike visibility, but organic traction is what sustains discoverability and share of search post-sales.  Customize strategies for each platform – Don’t replicate the same strategy across platforms; what wins on Amazon might not convert on Flipkart.  Monitor ROI, not just reach – Sponsored visibility is effective when it drives incremental sales, not when it duplicates organic success.  Read more about why ecommerce brands need digital commerce intelligence.  Insights You Get Using mFilterIt’s Ecommerce Intelligence Solution to Win on Digital Shelf With the right layer of ecommerce analytics, brands can easily bridge the gap between visibility and performance. Here’s how mFilterIt’s ecommerce intelligence solution helps brands make the most of their data to win on

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Quick Commerce Trends During Festive Season

Quick Commerce Trends During Festive Season: Here’s What Blinkit Data Reveals

The festive season in India has always been synonymous with indulgence. A time when sweets, chocolates, and celebratory treats dominate shopping baskets. But over the past few years, this definition of indulgence has been quietly evolving. Today’s consumers are not just celebrating, they’re consciously celebrating. The modern festive shopper is as mindful about what goes into their cart as they are about what goes into their body. Chocolates remain a staple, but they now share shelf space with protein bars, low-sugar desserts, and functional snacks signaling a clear shift towards health-conscious gifting and self-consumption. A quick look at recent festive season buying patterns confirms this transformation. Traditional sweet categories continue to grow, but health-first snacking has emerged as a parallel indulgence, driven by consumers seeking balance between taste, nutrition, and celebration. This trend is particularly visible on quick commerce platforms like Blinkit, where convenience meets conscious choice. To decode this shift, we analyzed Blinkit’s visibility data across two key festive categories, chocolates and protein bars, examining both organic and sponsored performance. The findings reveal how evolving consumer preferences are reshaping category competition and what it means for brands preparing to win on the digital shelf for the 2025 festive season. Chocolate Quick Commerce Trends During Festive Season: See How Cadbury is Leading & What Other Brands are Doing We all know that the festive season brings a surge in chocolate purchases, both for gifting and self-consumption. Here’s what leading chocolate brands are doing as per mFilterIt’s analysis of BlinkIt visibility data: Cadbury dominates with 44% organic share and 18% sponsored share, reflecting unmatched recall and consistent marketing strength. Nestlé and Amul follow Cadbury with a strong combined organic visibility of 27% but show limited investment in sponsored visibility. Karachi Bakery and Hershey’s rely heavily on paid visibility with 18% and 16% of share, respectively, to secure attention and compete with leading players. Protein Bar Quick Commerce Trends During Festive Season: Who’s Winning the Festive Protein Bar Battle on Blinkit The energy and protein bar category tells an equally revealing story. Here’s how brands are winning over the health-conscious consumer market: In terms of organic share, Yogabar leads the market with 26%, followed by RiteBite at 23%, SuperYou at 10%, and The Whole Truth at 8%. When it comes to sponsored visibility, Yogabar again takes the top spot with a 34% share, while SuperYou follows at 23%, RiteBite at 21%, and The Whole Truth at 8%. How mFilterIt’s Ecommerce Analytics Help Brands Win on Digital Shelf: A DIY Checklist As festive demand surges, managing visibility across quick commerce platforms like Blinkit, Zepto, and Swiggy Instamart becomes a daily challenge. Product rankings shift by the hour, competitor bids fluctuate, and stockouts can affect the momentum significantly. To stay ahead, category managers need real-time digital shelf analytics that help them track visibility, optimize performance, and make fast, data-driven decisions. That is where mFilterIt’s Ecommerce analytics tool – mScanIt, helps brands unify visibility, performance, and competitive intelligence to maintain the right balance between organic discoverability and sponsored visibility, ensuring every SKU performs at its best during festive peaks like Diwali. Learn about the benefits of e-commerce shelf monitoring in the digital commerce ecosystem.  Here’s a Checklist for Quick Commerce and Ecommerce Brands to Stay Ahead This Festive Season: 1. Monitor visibility performance in real-time On quick commerce platforms, what consumers see is what they buy. Visibility fluctuates by the hour, driven by algorithmic changes, competitor bids, and inventory availability. Failing to track visibility – both organic and sponsored means losing ground when it matters most. How mScanIt helps: The discoverability tracker helps brands track real-time visibility insights across SKUs and categories, highlighting when competitors outrank or outbid your products. This enables quick, data-backed reactions to protect your brand’s share of shelf during peak hours. 2. Build the Right Balance Between Organic and Sponsored Presence A successful festive strategy is about spending smart, not more. Overspending on ads for already visible SKUs and underinvesting in low-ranked ones can dilute returns. A balanced strategy between organic strength and paid promotion is essential to maximize efficiency and impact. How mScanIt helps: Using the category share analysis, brands can clearly see the split between organic and sponsored visibility. This helps allocate ad budgets more strategically, investing where it drives incremental visibility and optimizing where organic performance already holds strong. 3. Strengthen Product Content for Festive Discoverability Even the leading brands lose visibility if their product listings are incomplete or outdated. Content hygiene is one of the key features to stay visible and discoverable on the digital shelf. Optimized content with accurate titles, high-quality images, and relevant keywords helps your SKUs rank higher, appear in contextual searches, and attract impulse buyers. Inaccurate titles or missing visuals lower click-through rates and reduce purchase intent, especially when competition intensifies. How mScanIt helps: The content audit tool helps automatically identify missing details, inconsistent visuals, and irrelevant keywords. It ensures each SKU is optimized for discoverability using festive, gifting, and wellness-focused search terms that reflect current consumer intent. 4. Enhance Brand Trust Through Positive Consumer Feedback During festive sales, new buyers often depend on reviews and ratings to make purchase decisions. Proactive review management directly influences conversion rates and brand credibility. How mScanIt helps: The review sentiment analysis helps keep a track of consumer feedback in real time, identifying recurring issues and positive sentiment drivers. This enables brands to respond quickly, fix problems, and strengthen their overall reputation before festive peaks. 5. Keep Your Bestsellers Always Available Out-of-stock issues can instantly halt sales momentum. Especially during peak demand times, stockouts not only reduce conversion but also push competitors up on the digital shelf. Consistent stock availability ensures continuity in visibility and prevents algorithmic ranking drops. For high-demand SKUs, real-time stock monitoring directly helps increase sales and brand dominance. How mScanIt helps: The availability tracker continuously monitors stock levels and sends alerts for low or out-of-stock items. This helps category managers coordinate replenishment on time and prevent competitor takeovers of key listing spaces.

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Managing Ads Across Multiple Ecommerce Marketplaces

How a Unified Platform Cuts Hidden Costs of Ads Across Ecommerce Marketplaces

Aditya was running a festive campaign for his brand on top eCommerce marketplaces and quick commerce platforms. He sets the bid for a specific keyword, schedules the campaigns, and goes to sleep.  Meanwhile, their competitors reduce the bid cost and get a better position than them. Till the time he sees that and optimizes his campaigns, his competitors have captured the eyeballs.  And in addition to it, he is struggling to keep an eye on all the platforms at the same time.   During peak season time, brands cannot take the risk of losing visibility. But managing cross-platform campaigns manually is like floating on two boats like Aditya. Your human eye will definitely miss something.   This is the hidden cost of managing ads across multiple marketplaces separately.  So, now the question is – How should a performance manager manage ads across Amazon, Flipkart, Blinkit, and others without logging into 5 different dashboards?  Let’s find that out.  In this article, we will talk about:  The inefficiencies of managing ads manually across different platforms.   Why manual campaign creation, monitoring, and reporting are no longer enough in today’s competitive landscape.  How a unified ad manager simplifies complexity by bringing everything into one dashboard.  The role of AI and automation in making ad management smarter, faster, and more efficient.  The Hidden Inefficiencies of Managing Cross-Platform Campaigns Manually Every ecommerce marketplace has its own advertising platform with unique dashboards and reporting methods. Handling 2-3 campaigns across these ad managers might seem like a manageable task. But as the number of your campaigns grows and with increased competition, the manual efforts become inefficient. And the cracks begin to show:  Time drain: Constantly switching between platforms to check performance and make optimizations wastes hours that can be spent on strategy.  Data silos: It gets difficult to get a clear, unified picture of overall marketing spend and ROI, with insights locked inside separate dashboards.  Slow response times: Marketplaces are dynamic. Bids change, competitors adjust pricing, and inventory fluctuates quickly. Relying on manual monitoring means you’re often reacting too late.  Higher risk of errors: Fragmented management increases the chances of overspending, duplicate targeting, or misaligned campaigns, all of which directly impact profitability.  Reporting headaches: Each platform has its own format and metrics. Creating consolidated reports means extra manual work, often leading to inconsistencies or overlooked insights.  Missed growth opportunities: When campaigns are managed in isolation, you can’t easily see cross-market patterns, like whether Amazon campaigns are outperforming Flipkart, or if a product trending on Blinkit could be pushed more on other platforms.  Guesswork in bid adjustments: Without consolidated insights, marketers often rely on trial-and-error when setting bids. This guesswork leads to overspending in some areas while underfunding campaigns that could actually deliver better results.  Therefore, manual ad campaign management methods fail to keep up with the speed, complexity, and interconnectedness of the rapidly growing ecommerce space. Advertisers now need to move towards a smarter, unified system that not only tracks campaigns across platforms but also provides real-time, actionable ecommerce analytics as well as saves optimization time using AI and automation.  What is a Unified Ad Manager? A Unified Ad Manager is a single platform that allows brands to create, manage, monitor, and optimize their advertising campaigns across multiple ecommerce marketplaces and digital channels from one place. Instead of juggling Amazon, Flipkart, Blinkit, Myntra, or other platforms separately, a unified marketing platform consolidates all campaign data into a centralized dashboard.  This unified approach removes the need to switch between multiple dashboards, download endless reports, or manually reconcile metrics. Brands get advanced ecommerce analytics, a standardized view of ad spend, ROI, keyword performance, and campaign results across platforms, all in one single dashboard.  Benefits of Using a Unified Ad Manager 1. Centralized Campaign Management: Create, manage, and optimize campaigns for multiple marketplaces from one dashboard. This eliminates the need to switch between platforms, saving time and reducing complexity.  2. Smarter Campaign Creation Set up campaigns faster using data-driven insights on budgets, products, and keywords. Bulk campaign creation ensures consistency across platforms while tailoring strategies for individual marketplaces.  3. Real-Time Campaign Modifications Adjust budgets, bids, keywords, and product codes in one place. Updates reflect instantly across platforms, and bulk optimization at once makes scaling effortless.  4. Optimization & Bid Management Improve performance with dynamic bid adjustments, budget reallocations, and automated dayparting. The platform even auto-pauses campaigns for out-of-stock products, ensuring ad spend isn’t wasted.  5. AI-Powered Rule Engine Use of AI-based ecommerce analytics helps apply smart rules to optimize campaigns automatically. From adjusting bids to reallocating budgets, AI triggers ensure campaigns remain competitive without constant manual oversight.  6. Integrated Digital Shelf Analytics Track keyword share of search, monitor category visibility, and measure competitor rankings. This integration bridges ad performance with digital shelf presence for a complete view.  7. Budget Management & Pacing Spreads ad spends across peak hours with automated pacing. The platform also provides instant alerts on low balances and intelligently shuffles budgets for maximum efficiency.  8. Deep Insights & Reporting Access a global Power BI dashboard with detailed insights on platform, brand, keyword, or product. This includes availability, ratings and reviews, and share-of-search, making decisions more data-driven.  9. Transparency Through Logs Every change, from bid updates to rule executions, is tracked in an activity log. This provides clarity, accountability, and a clear audit trail.  10. Better Outcomes at Scale By simplifying ad management, reducing manual effort, and applying automation, brands achieve higher ROAS, fewer errors, and continuous performance improvement.  How AI & Automation Help in Advanced Ad Campaign Management Unified ad manager solves the problem of fragmentation, but by leveraging AI-based ecommerce analytics, brands can move beyond visibility. AI brings the power of automation to everyday ad campaign management. Here’s how:  Smart budget allocation: Instead of manually deciding how much to spend on each marketplace, AI shifts budgets toward platforms and campaigns based on real time competitor insights delivering the best ROI.  Automated bid adjustments: Bids update in real-time to stay competitive, saving you from hours of manual tweaks. 

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win the digital shelf with ecommerce analytics

Win the Digital Shelf This Festive Season with Data-Driven Ecommerce Analytics

Festive season is around the corner, and the most challenging times for ecommerce brands as well. The battle to win on the digital shelf and ultimately the conversion is real.  It’s that time of the year when traffic is peaking on ecommerce platforms because of festive sales like Big Billion Days, Great Indian Festival, etc. The consumer intent is high and willing to spend during this time  According to a RedSeer report, festive season sales accounted for $9.2 billion in revenue in 2021 alone. Moreover, according to a report by KPMG India, the festive season generates up to 30-40% of annual retail sales. But with this surge in opportunity comes a sharp rise in complexity – more competition, fluctuating prices, last-minute stockouts, unpredictable consumer behavior, and an overwhelming amount of data scattered across platforms.   However, amid the chaos of flash sales, ad campaigns, and instant demands, brands can’t afford to rely on guesswork or delayed reporting.  And here’s the harsh truth: every missed keyword, every out-of-stock product, every ranking position lost gives an edge to your competitor who is doing all the above.   That’s why leveraging a real-time ecommerce analytics solution isn’t just helpful; it’s essential. To win sales, and more customers during this festive season, brands must operate with complete clarity on what’s working, what’s not, and what needs immediate action. Because in a market where every second counts, only those who can see and act faster will own the digital shelf.   In this article, we will talk about the challenges ecommerce brands face during mega sale campaigns/festive season sales and what ecommerce brands should focus on during peak times.  Challenges Ecommerce Brands Face During Festive Season Sales It’s easy to be caught up in dashboards, creatives, and campaign calendars. But if you zoom in, there are deeper challenges that affect outcomes throughout the process, and many ecommerce teams miss them until it’s too late.   1. Limited Visibility into SKU Performance Even the best-selling products can lose sales if they’re not consistently available or properly listed across platforms. During the high traffic periods – availability is opportunity. If your shoppers are exploring and don’t find your product on the digital shelf, they will move to the next best option. And for you, it’s just a lost opportunity. While being present is important, it is also essential to do a continuous scan to avoid out-of-stock situations and not appearing for the competitive keywords.    These blind spots are often only caught when it’s too late. Without real-time visibility into SKU-level performance insights, brands risk losing high-intent buyers in the most critical hours.   2. Inconsistent Product Details on Various Platforms You’ve invested in driving traffic, but if your product page has low-resolution images, outdated specs, or a missing description, it directly impacts consumer behavior, their decision making and kills conversion.   The complexity of this challenge is that ecommerce platforms often display different versions of your product content, especially when multiple sellers are involved. This inconsistency across PDPs not only looks unprofessional but can also lead to poor SEO rankings and reduced shelf visibility, costing you valuable clicks.  3. Price Undercutting and Discount Violations Everyone wants to be the cheapest during a sale, and sometimes resellers/competitors take that a little too far. Unauthorized discounting or MAP violations often go unchecked during peak periods.   While this might spike short-term sales for violators, it damages your brand’s perceived value, confuses customers, and disrupts your pricing strategy and even campaigns running for particular products.   4. Delayed Response to Competitor Actions During the festive season you might also see a lot of new competitors emerging with aggressive pricing plays, and flash campaigns. And if your team isn’t tracking these shifts of pricing in real time, your brand risks falling behind.   Knowing who’s gaining visibility, what keywords they’re winning on, and how they’re bundling or discounting helps you respond quickly and protect your share of shelf and avoid loss of revenue.   5. Disconnected Media and Shelf Performance  Running ad campaigns and making sure they are working in your favor are two different things. Many ecommerce teams measure clicks and impressions but fail to link them to what matters: improved product rank, better keyword positioning, and higher conversions.  If your ad budget isn’t moving the needle on your shelf presence, it’s time to question where and how you’re spending. Media and shelf performance must be aligned for your campaigns to deliver real ROI.   6. Struggling to Stay Discoverable in Crowded Search Results Discoverability is the first touchpoint to even be considered. However, with hundreds of brands competing for the same keywords, simply being listed on a platform doesn’t guarantee visibility. Festive sales demand aggressive yet mindful keyword bidding, and organic placements become harder to maintain.   If your product isn’t ranking on the first few scrolls, you’re invisible to most shoppers. And the worst part is you might be bidding on the wrong keywords or missing out on search trends altogether.    7. Poor Product Availability During Peak Times It’s frustrating when your campaigns are performing well, but the product isn’t available in key regions or goes out of stock right in the middle of a peak day. Stock availability across SKUs, platforms, and cities can make or break festive performance.   Consumers don’t wait; they simply move to the next best option. Without proactive availability tracking and alerts, brands risk losing sales not because of strategy, but because of a lack of visibility into inventory gaps.  Here’s How Leveraging Ecommerce Analytics Solution Helps You Take Back Control To thrive during high demand periods like festive season sales ecommerce brands need more than dashboards, they need real-time, platform-specific, SKU-level intelligence that turns complexity into clarity, and data into actionable insights.  This is exactly where our ecommerce intelligence solution – mScanIt helps. It is an AI powered analytics tool that empowers ecommerce, media, and content teams with real-time, granular, and actionable insights, so you can make smarter decisions, faster.  Here’s how mScanIt helps you overcome the festive season chaos and

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ecommerce intelligence

5 Red Flags Draining Your Performance: Know How Ecommerce Analytics Boosts ROAS

E-commerce businesses nowadays invest heavily in running campaigns across marketplaces, optimizing the Buy Box, bidding on ads, and managing digital shelf visibility.  In 2024, digital media accounted for the largest portion of advertising spend in India’s e-commerce sector, capturing 65% of the total marketing budget. Despite aggressive campaigns and increased media spending, many brands face an invisible threat of performance leakage.  What most ecommerce brands don’t realize is that leakage in campaign performance isn’t always loud or obvious. It creeps in silently, through wasted impressions on out-of-stock products, bids on underperforming keywords driven by default platform recommendations, or campaigns that run blindly without reacting to negative reviews or stock status. These aren’t just minor issues; they’re silent killers of your ROAS.  The question is – what’s missing from your e-commerce marketing strategy?  It’s the lack of competitive ecommerce analytics.   In today’s dynamic digital advertising environment, what you need isn’t just campaign management tools. You need a system that connects your ads, inventory, product performance, customer feedback, platform behavior, and ecommerce analytics – all in one place, and helps you make decisions in real time.   With the right ecommerce intelligence solution and unified ad manager (UAM) tool integrated into your stack, you don’t just fix leaks; you turn your campaigns into precision-led growth machines.  Let’s discuss what the major red flags are affecting your performance and how ecommerce analytics help.  What Is Performance Leakage in eCommerce?  Performance leakage refers to the loss of marketing effectiveness and budget due to unseen gaps in campaign execution, keyword strategy, platform strategy, and data visibility. From irrelevant keyword bidding to out-of-stock promotions and poor sentiment targeting, every small oversight can turn into significant revenue loss.  Brands that rely solely on platform-level insights or manual management often fail to notice these gaps in time. And by the time results start reflecting, the damage is already done.  5 Red Flags That Signal Performance Leakage in Your E-commerce Campaigns  Before you can fix what’s broken, you need to recognize where the cracks are. Here are five often-ignored red flags that you can’t ignore:  Flawed Campaign Creation Creating ad campaigns without aligning product-level data, platform-specific behavior, and budget insights leads to wasted efforts. When campaigns are not tailored for the nuances of each marketplace or lack keyword intelligence, they fail to gain visibility or traction.  Brands often reuse one-size-fits-all campaign structures across platforms, without accounting for product rankings, historical performance, or platform algorithms. This results in ineffective spends and missed opportunities.  Poor Optimization and Reporting Gaps Many businesses still rely on manual monitoring or basic dashboards, offering limited visibility into what’s really happening at the SKU or keyword level. Reporting is delayed. Optimization is reactive. Campaigns lack the agility to adjust bids, keywords, timing, or targeting in real time.  Worse, teams often depend solely on the platforms’ auto-recommendations, which can lead to over-spending on underperforming segments.  Weak Keyword & Discoverability Strategy Without understanding which keywords your customers use, which ones your competitors are winning on, or how your products rank across them, campaign performance inevitably suffers.  Running ads on low-impact or irrelevant keywords not only hurts ROAS but also results in poor visibility on category pages and low share of shelf.  Availability and Out-of-Stock Oversights Many businesses unknowingly run a high-budget ad campaign for a product that’s out of stock or unavailable in the buy box. Unfortunately, this is a common mistake.  Inventory fluctuations aren’t always reflected in real-time campaign management, causing ads to run on products that users cannot purchase, directly resulting in decreased customer satisfaction and leading to revenue loss.  Ignoring Customer Sentiment and Poor Customer Reviews Promoting a product that has recently received a string of bad reviews is another red flag to lose customer trust. If your campaign engine doesn’t account for customer reviews, sentiment, and you don’t respond to those on time, you may end up amplifying negative perception instead of building loyalty.  This affects both brand equity and click-to-conversion ratios, especially on marketplaces where customer feedback is highly visible.  Why Manual Campaign Monitoring Methods Don’t Work Anymore In a dynamic, multi-platform eCommerce landscape, manual campaign creation on separate platforms, monitoring, and optimization are no longer sustainable.  Platforms like Amazon, Flipkart, Big Basket, and others all operate differently, with separate bidding structures, algorithms, and audience behaviors.  Bid adjustments, keyword refinements, and budget pacing require round-the-clock attention.  Holiday sales, out-of-stock updates, or a viral competitor product can change everything in a few hours.  Manual processes simply can’t keep up with this level of complexity. To truly scale performance and eliminate inefficiencies, AI-powered automation and unified intelligence are no longer a luxury but a necessity. What Future-Ready Ecommerce Marketing Campaigns Look Like A performance-first ecommerce campaign strategy is: Platform-Agnostic yet Deeply Customizable – Campaigns are created and managed from a single interface but tailored for each platform’s needs. Data-Enriched and Keyword-Smart – Keyword bidding decisions are driven by granular keyword insights, share of shelf, rankings, and competitive benchmarking.  Inventory-Aware and Sentiment-Sensitive – Ads can be paused on all platforms using one interface if a product goes out of stock or gets flagged with poor reviews.  AI-Optimized in Real Time – Bid pacing, budget allocation, and campaign optimization can be done dynamically, without waiting for major issues to happen.  Tools like mScantIt by mFilterIt are built exactly for this kind of intelligent campaign management. It provides actionable digital shelf analytics and ecommerce analytics for prompt decision-making. It offers a unified ad manager and bid optimization tool that helps streamline e-commerce advertising by unifying campaign creation, monitoring, and bid optimization on one platform.  How mFilterIt’s Unified Ad Manager Helps Drive Real Results Our e-commerce intelligence solution – mScanIt- is a performance-driven tool that brings together e-commerce analytics, real-time automation, and AI-led optimization under one unified dashboard. Here’s how it helps you drive smarter performance at every stage: Campaign Creation Launch campaigns across Amazon, Flipkart, and other marketplaces from a single interface  Use product, budget, keyword, and platform data to optimize campaigns  Set up channel-specific targeting using real-time shelf and discoverability insights  Campaign

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amazon buy box

How to Win the Amazon Buy Box: Strategies to Maximize Prime Day 2025 Sales

The clock is ticking, and the Amazon Prime Day sale is around the corner. It is not just another two-day sales event – it’s a make-or-break moment for ecommerce brands.   Prime Day sales peaked in 2024, as 24,196 orders were placed by Prime members in a single minute. SMBs also saw a significant boost with a 30% rise in sales compared to the previous year. Amazon’s Prime Day presents e-commerce brands with a unique chance to drive significant sales each year. An opportunity to create brand awareness, gain visibility, an opportunity to convert high-intent, ready-to-spend shoppers, and gain long-term customers.  But success for e-commerce brands on Prime Day doesn’t come easily. The one major factor that often serves as a primary factor in winning the sale is the Amazon Buy Box. Owning the Buy Box is the only gateway to higher conversions, trust, and revenue.  Because if your product isn’t the one featured in the Buy Box, chances are, it’s not the one being purchased.  So, how do you ensure your product wins on the Amazon buy box?   Let’s find out.  In this blog, we’ll explain the Buy Box and why it becomes even more critical during Prime Day. We’ll also discuss the biggest challenges brands face and how, with the right pricing intelligence, inventory planning, and e-commerce optimization solution, you can overcome them. The Amazon Buy Box Explained and Why It’s Essential for Your E-commerce Strategy The Amazon Buy Box is more than just a placement; it’s the CTA – a box where customers can directly “Add to Cart” or click “Buy Now” to make swift purchases. While it may seem like a simple feature, the Buy Box holds immense power in determining which seller secures the sale when multiple vendors offer the same product.  Here’s how it works:  When multiple sellers list the same product (same ASIN), Amazon doesn’t show all those listings upfront. Instead, it features one default seller – the one that wins the Buy Box. All other sellers are tucked away under the “Other Sellers” section, which most buyers don’t even check. That means the seller who wins the Buy Box gets a share of shelf space and sales.  Research indicates that more than 80% of Amazon purchases are made through the Buy Box, an even higher percentage on mobile devices, where screen space is more limited. If you’re not in the Buy Box, you’re not in the buyer’s line of sight, and your chances of making a sale drop dramatically. Why Does Amazon Buy Box Exist? The Amazon Buy Box is designed to streamline the shopping experience by surfacing the most trustworthy, competitively positioned offer for a given product. With thousands of third-party sellers on the platform, the Buy Box helps maintain consistency, speed, and buyer confidence.  Amazon’s algorithm considers the following factors to decide who gets the Buy Box: Price competitiveness. Shipping speed and method (FBA, FBM). Inventory availability. Seller rating and order defect rate. Listing content quality and compliance. Winning the Buy Box is not about being the cheapest; it’s about being the most reliable and optimized seller in Amazon’s eyes.  Winning the Amazon Buy Box Means: Your listing is automatically added to shoppers’ carts by default. You get higher click-through rates and better visibility on both desktop and mobile. Your product becomes eligible for Amazon ad placements like sponsored products. You have a stronger advantage during high-traffic events like Prime Day, Black Friday, or seasonal sales. But here’s the catch: the Buy Box can shift throughout the day. If a competitor updates pricing, restocks inventory, or improves delivery timelines, even temporarily, they can replace you in the Buy Box within minutes. This is where real-time monitoring and e-commerce intelligence solutions become essential. Key Challenges E-commerce Brands Face in Winning the Buy Box Winning and retaining the Buy Box is a dynamic, ongoing challenge. Especially during high-pressure sales events like Prime Day, ecommerce brands must overcome several interconnected obstacles:  1. Unstable Pricing and Lack of Real-Time Optimization Amazon’s algorithm is highly sensitive to pricing. If your competitor drops their price by even a small margin and you don’t respond quickly, you can lose the Buy Box within minutes. On the other hand, constantly undercutting pricing can also erode your profit margins. Without real-time pricing analysis and automation, most brands can’t compete at the required pace.  2. Inventory Gaps and Stock Planning Failures Stock availability is important. If your inventory runs out, even temporarily, you lose your spot. Many brands overestimate or underestimate demand, leading to either out-of-stock or excessive holding costs. During Prime Day, where sales velocity is unpredictable, poor inventory planning can be disastrous.  3. Unoptimized or Inconsistent Product Listings Even if you offer the best price and have the stock, poor product content can disqualify you from the Buy Box. Listings that lack good quality images, proper descriptions, keyword relevance, or violate platform rules lower your chances of being the default seller. Moreover, inconsistent listings across marketplaces dilute your brand integrity and confuse customers.  4. Siloed Data and Delayed Decision-Making Pricing, inventory, content, and sales data often come from different systems. When these silos don’t communicate together in real-time, your ability to make timely decisions suffers. By the time your team reacts to a pricing change or stock issue, the Buy Box has already been lost to a faster competitor.  Strategic Framework to Win the Amazon Buy Box on Prime Day Securing the Amazon Buy Box, particularly during high-stakes events like Prime Day, requires more than just price cuts or aggressive ad spend. It demands a strategic, data-driven approach that seamlessly integrates real-time pricing intelligence, inventory planning, listing optimization, and cross-functional visibility.  Here’s a breakdown of the key pillars brands must focus on to consistently win the Buy Box:  1. Leverage Proactive Pricing Intelligence Solution to Stay Competitively Positioned  Pricing in Amazon’s algorithm-driven ecosystem is not static; it’s dynamic, volatile, and highly influential in Buy Box decisions. Brands that rely on periodic manual checks or delayed price

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reseller fraud in q commerce

Not All Sales Are Good Sales: Reseller Fraud In Q-Commerce, Here’s How to Protect

India’s e-commerce sector, valued at ₹10,82,875 crore in FY24, is expected to reach ₹29,88,735 crore by FY30, driven by a compound annual growth rate (CAGR) of 15%.With the global expansion of E-commerce and a surge in the growth of Q-Commerce apps, reseller fraud has also rapidly evolved as a high-volume threat to the ecommerce industry. On the surface, everything looks perfect – your quick commerce dashboard might be lighting up with repeat orders, high conversion rates, and the campaign ROI outperforming expectations, but there’s much more to dig upon than you might know. Reseller fraud is a form of abuse that doesn’t wave red flags. It mimics legitimate behavior – users making frequent purchases, ordering popular products in bulk, and seemingly engaging deeply with promotional campaigns. But these aren’t loyal consumers. They’re opportunistic actors – affiliates, local vendors, and small resellers, who exploit platform discounts to stock up on goods, only to resell them at full price in local markets or through offline channels. This not only creates an out-of-stock situation for your brand but also distorts campaign insights, creates a misleading sense of success, and drains marketing budgets meant for genuine customer acquisition. Also, damaging the brand reputation in the eyes of your genuine consumers. You cannot always trust what the dashboard shows. With the evolving fraud techniques, it has become essential to go beyond the standard metrics and dive deep into abnormal behavioral patterns and unveil the full story. In this blog, we will explain one of the lesser known but sophisticated techniques of how resellers keep brands in dark by creating a mirage of a perfect campaign with reseller fraud. What is Reseller Fraud? Reseller fraud occurs when individuals or small businesses exploit discounted products on quick commerce (Q-commerce) platforms, not for personal use but for resale at higher or market prices. These actors make repetitive purchases of the same SKU, in the same quantity, from the same store, paying the same amount – often using the same user account or delivery address. On paper, this may look like consumer loyalty or campaign success. In reality, its unauthorized trade, where your discounts fund someone else’s profit margins. This fraudulent practice has become increasingly common in markets like India, where local kirana stores, small vendors, and even affiliate agents use Q-commerce apps as wholesale backdoors. They buy discounted goods in bulk and resell them at MRP or higher, effectively using your platform’s consumer-facing offers to run their own side businesses. Why Reseller Fraud Is Worse Than It Seems Reseller fraud is particularly dangerous because it doesn’t look like fraud at all, but has far reaching consequences: Margin Erosion Aggressive discounting strategies are meant to drive acquisition and retention, not fuel arbitrage operations. Every fraudulent transaction eats directly into your profits. Distorted Performance Metrics Fraudulent purchases inflate KPIs, making campaigns look more successful than they truly are. This misleads marketers and leads to flawed budget allocation. Inventory Mismanagement Stock intended for real customers is diverted to resellers, leading to out-of-stock situations and unmet demand from genuine buyers. Wasted Ad Spend As platforms report strong performance, brands continue investing in campaigns that are unknowingly amplifying fraudulent behaviors. Strategic Misalignment Decisions based on polluted data like which audiences to prioritize, which SKUs to push, or which publishers to scale can derail broader business goals. Gray Market Selling Perhaps most critically, reseller fraud fuels the gray market, where products are sold through unauthorized, uncontrolled channels. This erodes price integrity, disrupts official distribution networks, and often results in poor customer experiences due to lack of warranties, expired goods, or improper handling. Over time, this undermines brand trust and weakens your position in the market. How mFilterIt help digital brands combat reseller fraud? To combat reseller fraud effectively, brands must move beyond conventional fraud detection tools that only target bots, click farms, or fake installs. The real threat also comes from human-driven, behaviorally complex fraud, and that requires an advanced solution. Valid8 is a multi-layered fraud detection solution built specifically for modern digital commerce environments. It helps brands go deeper, detecting not just invalid traffic but malicious behavioral patterns that compromise campaign and business integrity. How Valid8 by mFilterIt is different than other fraud detection tools? Pattern Recognition: Flags suspicious activities like repeat purchases of the same SKU by the same user/store, high-volume ordering during promotional bursts, or delivery address overlaps. Behavioral Analytics: Goes beyond IP and device-level tracking to understand buying behavior at a user and campaign level. Actionable Insights: Offers strategic visibility into which campaigns, publishers, or discount strategies are vulnerable to abuse, enabling smarter investment decisions. Business Gains: Reduces wastage, improves ROI, and enables true customer acquisition by filtering out non-genuine transactions. In essence, Valid8 helps brands go beyond basic ad fraud detection, offering deeper insights, separating real consumers from opportunistic actors, protecting both their bottom line and their brand experience. Final Thoughts: Clean Growth Over Illusionary Success Reseller fraud is a silent margin killer. While it may inflate short-term numbers, the long-term cost to your brand is undeniable. It distorts your data, misguides your strategy, and siphons off your discount budgets into someone else’s business. However, with advanced fraud detection tools like Valid8, quick commerce brands can turn this vulnerability into strength restoring data integrity, protecting discounts, enabling impactful and insight driven decisions. Because in today’s quick commerce apps landscape, not all sales are good sales. The time to clean up your funnel is now. Contact us to detect reseller fraud in Q-Commerce.  

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ecommerce pricing intelligence

The Hidden Cost of Instinct: Ecommerce Pricing Intelligence Insights

Most brands are still pricing based on instinct, internal costs, or outdated competitor scans. And it’s costing them, sometimes without them knowing. A 5 percent gap in your average selling price compared to the market can quietly bleed revenue week after week. Miss a category-wide discounting trend by even a few days, and you’re left reacting while others are gaining share.  Winning on price today isn’t about dropping rates. It’s about knowing exactly where you stand—by SKU, by platform, by geography—and acting before competitors force your hand. Without that visibility, pricing becomes reactive, inconsistent, and risky.  This article breaks down what marketers miss without doing an in-depth pricing analysis and how to fix it with real-time data.  The Hidden Risks of Operating with Pricing Blind Spots Here are the risks that arise when you don’t have full visibility into their pricing environment and competitors’ moves: 1. Limited Visibility into Average Selling Prices (ASPs) Without tracking ASPs across marketplaces, brands risk flying blind. A price that seems competitive internally can be completely off when placed next to real-time market dynamics.  Take this example. Your brand launches a product at $50, feeling confident in its positioning. However, the ASP for similar products across key platforms has quietly dropped to $42. Without that visibility, your brand unknowingly overpriced itself, losing both traffic and conversions. Pricing too low can hurt just as much, eroding margins without gaining meaningful volume. 2. Discounting Trends That Quietly Erode Margins Competitor discounts don’t always show up in obvious ways. Flash sales, time-limited offers, and bundle pricing often fly under the radar, but their impact adds up. If you’re only tracking list prices, you’re missing the real picture.  Say a competitor has been quietly running 10% discounts every weekend. On paper, their list price matches yours. But their actual selling price is lower, and you’re unknowingly losing share—or worse, matching that price later and cutting into your own margins just to keep up. 3. Missed Opportunities in Competitive Categories High-growth categories move fast. If you’re not actively watching how competitors price within them, you risk losing share without even realizing it. Electronics, seasonal products, trending gadgets—these are the battlegrounds where pricing decisions directly shape who wins the sale.  Picture this. A competitor drops prices on wireless earbuds just as demand spikes. Their volume surges. Your product sits at the same price, losing visibility, conversions, and momentum. By the time you react, the wave has already passed. 4. Non-Compliance with MAP (Minimum Advertised Price) Guidelines MAP violations usually don’t scream for attention. They slip in quietly. And if you’re not actively monitoring them, the damage creeps in just as quietly—until retail partners start picking up the phone.  Think about it. An unauthorized seller lists your product below MAP on Amazon. Most buyers won’t question it. They just assume that’s the new normal. Your retail partners? They see it too—and they’re not happy about being undercut while playing by the rules.  It’s not just a pricing issue, it’s a trust issue.  Building a Data-Driven Pricing Strategy Here’s what a modern, proactive pricing strategy should include: 1. Benchmarking Using Real-Time ASP and Discount Data Imagine this. Your flagship product sits at $120. Competitors? They are all clustering around $105. You notice it only after weeks of slower sales and rising cart abandonment rates.  At that point, it is not just about lowering prices. It is about regaining lost ground.  This is where real-time benchmarking changes the game. Tracking ASPs and discounting trends live—not after a quarter closes—helps brands stay responsive, not reactive. If you are serious about staying competitive, set up monthly reviews where your prices and discount patterns are directly compared against your top 5 category rivals. No guesswork, just clear gaps you can act on.  Without this discipline, even the best pricing strategies fall behind market movements that happen faster than internal processes can catch up. 2. Comparing Pricing Against Industry and Category Averages You are confident in your pricing—until the numbers tell a different story.  In the fashion category, your dresses are priced 20% higher than the industry average, while your footwear is underpriced compared to competitors. Neither situation is ideal. One segment risks losing volume due to sticker shock, the other leaves margin on the table.  Category-level pricing analytics show patterns that product-level thinking often misses. They reveal whether your brand’s pricing feels premium, fair, or inconsistent to shoppers browsing multiple options at once.  Smart brands tackle this by setting up category-specific dashboards. These dashboards track where your pricing stands against both the industry and direct competitors, allowing you to course-correct without guessing. It is not about matching everyone else—it is about knowing when you should stand out and when you should realign.  Without this layer of visibility, your pricing strategy is flying blind at the category level 3. Monitoring MAP Compliance Using OEM Codes You can’t fix what you don’t see—and MAP violations are a classic example.  Most brands only catch them when a retailer complains or when brand value takes a hit. By then, damage is already done. That’s why tracking MAP compliance with OEM codes or unique identifiers isn’t just useful, it’s non-negotiable.  Let’s say a SKU slips below MAP on a niche marketplace. With OEM-coded tracking, the violation is flagged immediately. No manual checks. No delays. You now have the leverage to take it down or reach out before your other retail partners even notice.  This level of automation only works when MAP monitoring is baked into your pricing system. Alerts should be real-time, platform-wide, and specific to each product variant. That’s how you stay ahead, not just informed. 4. Analyzing Pricing Across Geographies and Platforms What works in Europe might fall flat in North America. And the same product can demand two very different prices depending on where—and how—it’s being sold.  In European marketplaces, brands often have higher prices. Less competition, stronger demand, and fewer discount-driven shoppers make that viable. In contrast, North America moves fast and fights hard on price. Aggressive

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digital-commerce-intelligence

Why QSRs Need Digital Commerce Intelligence & Key Features to Know

The global Quick Service Restaurant industry, as of 2024, was valued at $971 billion. By the end of this year, the industry is expected to grow to $1055.48 billion. In the near future, the industry is expected to continue growing at a CAGR of 9.01%, being valued at $1930.14 billion by 2032. Clearly, these aren’t small numbers. The Quick Service Restaurant model is quickly emerging as a lucrative business and naturally will attract a lot of new players in the coming years.   This growth is being powered by a number of factors. The most obvious one is the growing affinity of users towards digital ordering. Similarly, the fantastic growth of third-party food aggregators like Uber Eats, Zomato, Swiggy etc. has added some truly potent fuel to the fire.  When the barrier to entry in the industry has become so low, differentiating your business from the rest can be difficult. Thankfully, there’s a proven way to succeed in such a dynamically growing economy- to make data driven decisions by implementing digital commerce intelligence. Let’s see how this intelligence works and how it is obtained in the following sections.   The Need for Digital Commerce Intelligence in QSRs To say that in the last decade, consumers have changed the way they make purchases would be an understatement. Thanks to trends and technologies like online food delivery, mobile ordering, and digital loyalty programs, modern consumers are driven by very different motivations as compared to a decade ago. For instance, the abundant availability of options has diminished the brand recall value of even the most memorable businesses and shortened the attention spans of prospects.   Getting in front of the right audiences may have become easier in theory, since aggregator platforms and search engines can potentially direct interested audiences towards modern QSRs. However, these platforms have become overcrowded and even with access to targeted audiences and that’s why, getting visibility has become a battle for most QSRs.  Here, getting access to and acting upon real-time insights can prove incredibly advantageous. Such insights, usually delivered by data intelligence platforms, can help QSRs improve operational efficiency by enabling better management of demand forecasting, stock levels, and using these metrics to further devise better pricing strategies and menu audits. This is just one aspect of using digital commerce intelligence.   With all that said, all the advantages associated with digital commerce intelligence depend on choosing the right tool. How do you do that? Let’s find out in the next section.  Key Aspects to Look for in a Digital Commerce Intelligence Solution Specific features that may be important to individual businesses may vary when it comes to picking a digital commerce intelligence solution. However, there are some common features that may be relevant to most QSR business. These include:  – Market & Competitive Insights: One of the most important functions of a digital commerce intelligence tool is to enable QSR businesses to make better business decisions. The smart way to do that is to track category trends, pricing, and competitor strategies and hence, the ability to track these metrics is a non-negotiable when picking a digital commerce intelligence tool.  – Customer Sentiment Analysis: Choosing a tool that can help you understand consumer feedback from different sources can prove incredibly advantageous. When picking a tool, make sure it has the ability to pull and analyse customer feedback from sources like third-party review websites, search engine listings, and social media platforms.   – Actionable Data for Decision Making: Finally, when picking a digital commerce intelligence tool, you are looking for one with an easy-to-understand and user-friendly dashboard. This is important because all the data collected and analysis done by the tool will be presented to you in the dashboard. Here, it should be available in a manner that allows business owners or brand managers to derive actionable insights from the data and use it to inform quick optimization actions and long-term strategies. The best tools in the market will even derive the insights for you, using AI-enabled suggestions.  The Impact of Digital Commerce Intelligence on QSR Growth So what kind of a difference can a digital commerce intelligence tool make? Here are some advantages any QSR business can start experiencing almost immediately upon implementing a solution:  – Better Menu and Pricing Decisions: Using insights from marketing and competitive analysis and combining them with insights from consumer sentiment analysis can help QSR businesses make better pricing and menu-related decisions. This cannot just potentially improve sales figures but can also optimize menu items for demand and better inventory management.   – Improved Customer Retention: With consumer sentiment analysis and insights from performance of campaigns and promotional offers, QSRs can inform better consumer retention strategies. The same data can also be used to create personalised experiences for consumers and incentivise consumer loyalty in a meaningful and impactful way.  – Maximized Revenue Opportunities: Analysing the data derived from a digital commerce intelligence tool can help QSRs identify the conditions and times for demand surges. Similarly, analysis of historical data can also help QSRs identify ideal delivery zones and determine which upselling strategies work the best with specific customer personas.   Conclusion In a digital economy, access to and the intelligent use of intelligence can put any brand ahead of their competitors. On the flipside, not using the vast amount of data available online to their advantage can prove to be a huge lost opportunity cost for QSR brands.   Choosing and implementing the right tool can pay off exponentially in terms of more rapid and sustainable growth, improved operational efficiency, and heightened brand trust. In other words, implementing a data-driven strategy is not optional for QSR brands that are serious about their growth.  Have a Quick service restaurant? – Connect with mFilterIt experts to learn how we can help.  

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